MELISSA CASCADDEN
Garden City,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
23
years of professional experience
Work History
Vice President of Operations
Centric Brands
03.2022 - 01.2023
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Established performance goals for department and outlined processes for achievement.
- Drove team engagement to achieve aggressive company targets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Director of Operations
Pentland Brands
11.2013 - 02.2022
- Implement global and executive decisions for the Operations Department to ensure exceptional service to US & Strategic Accounts throughout the sales order process through to delivery to market.
- Oversee communication of Commercial Accounts ensuring seamless interaction.
- Build and maintain alignment between Customer Service, Operations, Finance and Supply Chain.
- Ensure that all goods are flowing through supply chain process smoothly and efficiently.
- Exceed productivity standards such as overall accuracy while maintaining Service Level Agreements.
- Monthly KPI's, 3PL projections and board packs.
- Oversee order book management to meet company objectives at high level.
- Provide flexible support for team members while fostering positive and motivating environment.
- Communicate and liaise with third-party logistic providers to ensure all inbound and outbound targets are met as well as implementing best practices.
- Update buys numbers and stock buys.
- Oversee all inbound goods receipt prioritization and scheduling for key accounts.
- Provide 3PL warehouse with monthly forecast by channel and weekly inbound/outbound order log to ensure staffing is utilized in efficient but cost-effective manner.
- Propose effective solutions to sales team to manage fluctuations in delivery dates and inventory availability.
- Analyze supply chain data and processes for cost-saving opportunities, process improvements and time reductions.
- Troubleshooting and conflict resolution.
Project Manager
Best In Show
06.2008 - 09.2013
- Rejoined workforce after having children, Managed company's time estimates and evaluated team's capabilities.
- Created clear and concise plan to execute project and monitor its progress.
- Identified any changes and or adjustments needed to ensure project met all deadlines.
- Reviewed flow charts on efficiency and timelines daily with key stakeholders.
- Communicated calendars with key stakeholders and team managers accountable for tasks and milestones from start to finish.
- Delivered project budget bi-weekly to avoid overruns.
- Put together comprehensive plan that called out any risks, impacts and solutions.
Senior Retail Buyer
Fortunoff
01.2000 - 01.2005
- Restructured both Baby and Bridal departments of leading high-end department stores.
- Responsible for selecting new merchandise, negotiating pricing, calculating open to buy and creating floor plans.
- Built strong rapport with vendors to ensure best quality at lowest cost.
- Analyzed business to find trends on inventory patterns and to help design and create exclusive product lines.
- Negotiated with vendors on availability, merchandise specs, distribution, delivery deadlines and price.
- Surpassed company margin goals quarterly.
- Led and motivated customer service and sales force to enhance customer shopping experience and increase sales.
- Oversaw multiple locations in tri-state area.
- Launched Westchester store.
- Built and supported both wholesale and retail teams to ensure proper training and understanding of all merchandise.
- Researched, developed, negotiated private label merchandise both domestic and internationally.
- Visited stores weekly to review sales goals, product placement and merchandising.
- Selected merchandise, created promotions and markdowns for stores, catalogs and commercials.
- Shopped trade shows and factories for new and exclusive merchandise.
Education
Bachelor of Science - Business Administration And Management
Hofstra University
Hempstead, NY05.1996
Skills
- Process Improvements
- Strategic Planning and Execution
- KPI Tracking
- Business Forecasting
- Inventory Management
- Employee Development
- Customer Experience Management
- Logistics
Timeline
Vice President of Operations
Centric Brands
03.2022 - 01.2023
Director of Operations
Pentland Brands
11.2013 - 02.2022
Project Manager
Best In Show
06.2008 - 09.2013
Senior Retail Buyer
Fortunoff
01.2000 - 01.2005
Bachelor of Science - Business Administration And Management
Hofstra University
Similar Profiles
CAROLINE GAETACAROLINE GAETA
Account Executive at Centric BrandsAccount Executive at Centric Brands
Linda Mayte Giler OrtizLinda Mayte Giler Ortiz
Picker Packer at Centric BrandsPicker Packer at Centric Brands
Aniya HuntleyAniya Huntley
Chargeback Accounting Coordinator at Centric BrandsChargeback Accounting Coordinator at Centric Brands