Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Castillo

Medford,NJ

Summary

A recent graduate of Rowan University. Seeking to obtain a position in the criminal justice field, utilizing my education background, leadership experience, and problem solving skills.

Overview

6
6
years of professional experience

Work History

Assistant Teacher

Westfield Friends School
Cinnaminson, New Jersey
09.2023 - Current
  • Encouraged social interactions between children through cooperative play activities
  • Taught daily life skills and behaviors to students to build practical knowledge
  • Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play
  • Supported small group instruction by helping students understand instructions and complete tasks independently when possible

Client Administrator

Holman Automotive
Mt Laurel, NJ
06.2022 - 06.2023
  • Coordinated with other departments such as marketing and finance to manage client's fleet vehicles
  • Assisted clients with setting up accounts, resolving inquiries, and providing customer service support
  • Researched issues reported by agency staff members to achieve resolutions or facilitate escalations to appropriate departments
  • Responded promptly to customers' queries within established timelines

Assistant Manager

Pepboys Parts And Auto
Edgewater Park, NJ
03.2019 - 05.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Offered hands on assistance to customers, assessing needs and maintaining current knowledge of costumer preferences

Manager

Rite Aid
Edgewater Park, NJ
04.2018 - 02.2019
  • Monitored inventory levels and placed orders to restock shelves.
  • Launched seasonal sale displays and created visual store strategy based on market trends
  • Reviewed cash handling and operations reports
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements

Education

Bachelor of Arts - Criminal Justice

Rowan University
Glassboro, NJ
08-2023

Skills

  • Bilingual (Spanish)
  • Research
  • Teaching & Training
  • Lesson planning
  • Organizational Skills
  • Client Relationship Management

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Teacher

Westfield Friends School
09.2023 - Current

Client Administrator

Holman Automotive
06.2022 - 06.2023

Assistant Manager

Pepboys Parts And Auto
03.2019 - 05.2022

Manager

Rite Aid
04.2018 - 02.2019

Bachelor of Arts - Criminal Justice

Rowan University

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Melissa Castillo