Melissa Cates Baker
Summary
Dynamic Senior Property Research Specialist with a proven track record at Corporate Settlement Solutions, excelling in data analysis and training. Recognized for enhancing operational efficiency and accuracy through streamlined processes. Strong communicator and problem-solver, dedicated to delivering high-quality reports that support critical decision-making in property assessments.
Overview
18
18
years of professional experience
Work History
Senior Property Research Specialist
Corporate Settlement Solutions
North Olmsted, OH
04.2016 - Current
- Monitor and assign daily tasks to meet production deadlines
- Review, analyze, correct and send report to clients
- Designed and delivered comprehensive training programs for new hires, covering company policies, job-specific skills, and safety protocols, ensuring a successful transition into their roles
- Communicated directly with county assessors to acquire up-to-date property tax records, assessments, and property value data for accurate reporting
- Compiled and analyzed collected data to create detailed property reports for lenders supporting decision-making processes related to residential and commerical properties
- Utilized statistical software to analyze research data effectively.
- Participated in meetings to discuss any issues or objectives to increase productivity
- Streamlined data collection processes for improved accuracy and reduced time spent on manual tasks.
Office Supervisor
Container Maintenance
Nashville, TN
03.2007 - 09.2009
- Supervised daily office operations, ensuring efficiency and adherence to policies.
- .
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Created, prepared, and delivered reports to various departments.
- Managed and maintained regularly reviewed equipment safety records to comply with DOT, local safety regulations
- Billing and Invoicing for repairs and services performed on equipment
- NOTE: Gap in employment due to multiple state relocation with ex-husband
Education
No Degree - Real Estate License
Hondros College
Independence, OH04-2015
General
Groves High School
Garden City, GA06-1988
Skills
- Time management
- Attention to detail
- Problem-solving abilities
- Training and mentoring
- Reliability
- Excellent communication
- Planning and scheduling
- Organizational skills
- Self-driven and motivated
- Teamwork and collaboration
Timeline
Senior Property Research Specialist
Corporate Settlement Solutions
04.2016 - Current
Office Supervisor
Container Maintenance
03.2007 - 09.2009
No Degree - Real Estate License
Hondros College
General
Groves High School