Melissa CAVE
Ocoee,FL
Summary
Dedicated and compassionate healthcare professional with a strong background in monitoring vital signs, and providing personalized care to patients. Demonstrates keen attention to detail, excelling in reviewing patient charts to ensure accurate and comprehensive care plans. Possesses a solid understanding of healthcare protocols and a continual commitment to staying abreast of industry advancements. Demonstrates proficiency in responding to emergent situations, leveraging quick decision-making skills and adaptability to address emergent patient needs effectively—collaborative team player with a genuine passion for delivering quality healthcare services.
Professional cleaning specialist prepared to deliver high standards of cleanliness and organization. Proven track record in ensuring spotless environments and enhancing guest satisfaction. Known for effective team collaboration and adaptability to changing needs. Skilled in time management and problem-solving with a dependable and flexible approach.
Diligent Health aid with a background in maintaining clean and orderly environments. Expertise in efficient cleaning techniques and a knack for organizing spaces. Demonstrated reliability and strong attention to detail in all tasks.
Overview
14
14
years of professional experience
Work History
PRN/Health Aid
Georgia Regional
01.2022 - 02.2024
- Delivers personalized and attentive healthcare services within patients' residences, while also undertaking domestic and household tasks to ensure a comfortable and hygienic environment
- Provides assistance to patients with mobility challenges, engaging in physical therapies or exercises to promote overall wellbeing, and also facilitates transportation to medical appointments, including visits to doctors' offices or hospitals
- Monitors patients' vital signs, temperature, respiration, etc., providing timely and accurate reports on their condition
- Maintain comprehensive patient care records meticulously, documenting all provided services with a focus on accuracy and adherence to healthcare standards
- Instructs and counsels patients and their families on appropriate diet and exercise regimens for optimal health outcomes
- Provides companionship and offer basic emotional or psychological support to patients, fostering a supportive environment
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Changed bed linens and collected soiled linens for cleaning.
Consolidation/Lead
Walmart Fulfillment Center
01.2020 - 12.2022
- Communicated with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
- Ensured the maintenance of quality and safety standards within the designated area by both distributing and consistently managing procedures along with supporting documentation
- Assisted in the training of associates, including new hires, in logistics and company policies, standards, and procedures
- Supported in monitoring and managing productivity within the assigned area, including tasks such as preparing, reviewing, and analyzing business reports
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Store Manager
Toys"R"Us
01.2014 - 05.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Managed inventory control, cash control, and store opening and closing procedures.
Home Health Aid
Maximum Healthcare
01.2010 - 12.2014
- Performed direct resident care aimed at increasing comfort, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, and safety
- Cared for each patient by assisting with their personal care and house chores, maintains record of patient care, condition, progress, or problems
- Assisted and instructed residents with activities of daily living and personal care, according to each resident's care guidelines
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to Manager or Supervisor
- Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and planned for continuing services
- Planned, organized and led group recreational activities to keep community involvement for clients
- Reported any concerns to supervisor or case manager, to resolve any issues to promote residents to have and ensure a good quality of life
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Education
Business Management - Studies in Business Management
Seminole State College
Sanford, FL01.2015
Certified Nurse Assistant - Phlebotomist Certification, Home Health Aide Certification
Matrix Educational Center
Orlando, FL01.2010
High School Diploma -
Olympia High School
Orlando, FL05-2003
Skills
Checking/Monitoring Vital Signs
- Certified First Aid Provider
- CPR
- Exceptional Communication Skills
- Patience
- Time Management
- Microsoft Office
- Leadership
- Confidentiality
- Problem-solving
- Customer service management
- Training and mentoring
- Store Merchandising
- Cash management
- Shift scheduling
Timeline
PRN/Health Aid
Georgia Regional
01.2022 - 02.2024
Consolidation/Lead
Walmart Fulfillment Center
01.2020 - 12.2022
Store Manager
Toys"R"Us
01.2014 - 05.2018
Home Health Aid
Maximum Healthcare
01.2010 - 12.2014
Business Management - Studies in Business Management
Seminole State College
Certified Nurse Assistant - Phlebotomist Certification, Home Health Aide Certification
Matrix Educational Center
High School Diploma -
Olympia High School