Melissa C. Ayen
Ogdensburg
Summary
Psychiatric healthcare professional with strong clinical expertise and proven ability to deliver impactful patient care. Skilled in comprehensive mental health assessments, therapeutic interventions, and medication management. Known for exceptional collaboration with multidisciplinary teams and adaptability to changing clinical needs. Valued for empathetic patient interactions, critical thinking, and effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Psychiatric Nurse Practitioner
Claxton Hepburn Medical Center
06.2023 - Current
- Implemented evidence-based interventions tailored to individual patient needs, contributing to positive therapeutic outcomes.
- Increased patient satisfaction by establishing a warm therapeutic environment that fostered open communication and trust.
- Utilized supportive therapy, CBT, brief therapy and interpersonal therapy to lead clients into healing and self-actualization.
- Coordinated with community agencies to provide patients with comprehensive support services such as housing assistance, vocational training, and substance abuse treatment.
- Stayed current on advancements in psychiatric care by attending conferences, workshops, and completing continuing education courses.
- Monitored clients and conducted physical assessments to detect harmful and unusual behaviors, reporting observations to assigned physician.
- Conducted risk assessments for suicidal or self-harming behaviors among patients, implementing appropriate safety measures when necessary.
- Managed patient caseloads efficiently, prioritizing time-sensitive needs and ensuring consistent quality of care.
- Maintained high professional standards by adhering to ethical guidelines, legal regulations, and organizational policies in all aspects of psychiatric nursing practice.
Mental Health Registered Nurse
CHMC
09.2021 - 06.2023
- Provide clinical support, medication administration, and discuss with patient and care team treatment goals
- Assist patients during crisis situations and provide de-escalation techniques
- Assist and educate patients on appropriate positive coping mechanisms
- Review laboratory data and discuss with physician appropriate admission and treatment criteria
- Discuss with physicians and therapy services to identify appropriate referrals and assist patient in understanding emotional disturbances and acceptance of treatment
Regional Director of Nursing- Assisted Living
08.2020 - 09.2021
- Provided clinical support to four Assisted Living Facilities, two Keepsake Village Memory Care facilities along with two home care agencies throughout the state of New York
- Supported all members of the management team in maintaining a balance of budgetary stature, regulatory compliance, company risk and liability, employee/department management while maintaining continuing awareness of resident’s total well-being and quality of services
- Created and Implemented new policies and procedures and regularly training Nurses on policies and reviewed and create a plan of correction if needed following Department of Health surveys along with implementation of corrective action specific to each deficiency and licensure
Travel- Intravenous Access Team
University of Vermont
12.2019 - 08.2020
- Provided clinical support for patient with intravenous and vascular access needs by performing difficult IV insertions including ultrasound guided IV’s
- Provided maintenance of laboratory draws off of PIV, PICC lines, IVAD, CVC’s, IJ and EJ’s
- Implanted port access, de-access and troubleshooting
Travel
Fanny Allen Long Term Acute Care
11.2019 - 12.2019
- Provided medication administration, IV therapy, and utilized strong assessment skills on high acuity patients
- Acted as patient advocate and worked in a high stress, fast paced environment
TRAVEL-LTAC Ventilator Unit
Monroe Community Hospital
03.2019 - 11.2019
- Charge nurse on a twenty adult, five pediatric bed ventilator unit working side by side with respiratory therapist toward patient goals of care
- Daily nursing skills including and not limited to: Ventilator assistance, daily tracheostomy care, ambu bag, enteral feeding, central line, PICC line, daily wound care, wound vac
- Trained new unit members the nursing role with ventilators and the care we are expected to provide on this type of unit
- Daily tracheostomy suctioning and care
TRAVEL
Springbrook Center
10.2018 - 01.2019
- Performed daily assessments on skilled patients on the following but not limited to patient diagnosis: Post-Op ortho, recent CVA, TBI, post-chemotherapy and radiation therapy cancer care, CHF exacerbation, COPD exacerbation, pneumonia, Hemodialysis, peritoneal dialysis
- Nursing skills in tracheostomy, ventilators, wound vacs, peripheral and central lines, managed IV’s, Peg tube, G-tube, JP drains, peritoneal dialysis, bladder irrigation
Registered Nurse- Day Shift Admissions Supervisor
Riverledge HealthCare and Rehabilitation Center
07.2016 - 10.2018
- Directed and delegated both licensed and unlicensed team members to ensure each resident receives the proper care based on his/her care plan needs
- Performed daily assessments on skilled patients on the following but not limited to patient diagnosis: Post-Op ortho, recent CVA, TBI, post-chemotherapy and radiation therapy cancer care, CHF exacerbation, COPD exacerbation, pneumonia, Hemodialysis, peritoneal dialysis
- Nursing skills in tracheostomy, ventilators, wound vacs, peripheral and central lines, managed IV’s, Peg tube, G-tube, JP drains, peritoneal dialysis, bladder irrigation
Registered Nurse- Day Shift Supervisor
St. Joseph’s Nursing Home
08.2011 - 04.2016
- Performed a comprehensive resident assessment to identify both resident and family needs to ensure optimal care
- Created care plans based upon assessment, history, and current needs of the resident
- Daily wound treatments including but not limited to diabetic ulcers, unstageable and stageable ulcers and use of a wound v.a.c
Registered Nurse
Health Services of Northern New York
05.2011 - 08.2011
- Cared for clients in their home setting when in need of nursing services
- All aspects of the nursing process included
- Basic assessments, evaluations, interventions, and documentation performed
- Provided wound care, colostomy care, vital signs, medication administration, catheter care, tube feedings and more
Education
Master of Science - Nursing, Psychiatric Mental Health Nurse Practitioner
Upstate Medical University
05.2023
Bachelor of Science - Nursing
Chamberlain University
06.2020
Associate of Applied Science -
SUNY Canton
12.2010
Skills
- Psychiatric assessment
- Suicide risk assessment
- Depression treatment
- Behavioral health care
- Substance abuse treatment
- Diagnostic assessment
- Teamwork
- Reliability
Certification
New York, 641956-1
PMHNP- 404990
Timeline
Psychiatric Nurse Practitioner
Claxton Hepburn Medical Center
06.2023 - Current
Mental Health Registered Nurse
CHMC
09.2021 - 06.2023
Regional Director of Nursing- Assisted Living
08.2020 - 09.2021
Travel- Intravenous Access Team
University of Vermont
12.2019 - 08.2020
Travel
Fanny Allen Long Term Acute Care
11.2019 - 12.2019
TRAVEL-LTAC Ventilator Unit
Monroe Community Hospital
03.2019 - 11.2019
TRAVEL
Springbrook Center
10.2018 - 01.2019
Registered Nurse- Day Shift Admissions Supervisor
Riverledge HealthCare and Rehabilitation Center
07.2016 - 10.2018
Registered Nurse- Day Shift Supervisor
St. Joseph’s Nursing Home
08.2011 - 04.2016
Registered Nurse
Health Services of Northern New York
05.2011 - 08.2011
Master of Science - Nursing, Psychiatric Mental Health Nurse Practitioner
Upstate Medical University
Bachelor of Science - Nursing
Chamberlain University
Associate of Applied Science -
SUNY Canton
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