Melissa Ceballos Guzman
The Bronx,NY
Summary
Compassionate DSP with extensive experience in personal care and household management. Known for strong collaboration and organizational skills, ready to leverage expertise to support clients in achieving their daily living goals.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Games Hostess
Busch Gardens Tampa Bay
Tampa, FL
09.2008 - 01.2009
- Engaged guests through interactive experiences, enhancing overall visitor satisfaction.
- Facilitated smooth game operations, ensuring adherence to safety protocols and guidelines.
- Coordinated event logistics, optimizing participant flow and experience efficiency.
- Provided accurate cash handling, resulting in minimal discrepancies during end-of-shift reconciliation.
- Maintained inventory of gaming supplies, ensuring sufficient stock levels for seamless operations.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
Medical Assistant
Internal Medicine
Tampa, FL
04.2010 - 05.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
School Bus Monitor
Logan Bus Company
The Bronx, NY
06.2012 - 12.2019
- Ensured student safety during boarding and disembarking procedures.
- Monitored student behavior to maintain a positive and respectful environment.
- Cultivated trusting relationships with transported students and guardians.
- Reviewed incidents and reported findings to improve overall service efficiency.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
DSP
The Gil Foundation
Prospect, CT
07.2021 - 02.2024
- Conducted regular assessments to identify client needs and inform care strategies.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed regular check-ins and progress report for each client.
Education
Medical Assisting
Remington College
Tampa, FL04-2010
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- CPR certification
- Attentive to people
- Organizational skills
- Certified in CPR/AED
- Cooking meals
- Meal planning and preparation
- Caring companionship
- Household cleaning
- Bedside manner
- Documentation and recordkeeping
- Feeding assistance
- Vitals monitoring and documentation
- Medication administration
- First aid training
- Client transportation
Certification
Medical assistant Diploma
Languages
Spanish
English
Native or Bilingual
Timeline
DSP
The Gil Foundation
07.2021 - 02.2024
School Bus Monitor
Logan Bus Company
06.2012 - 12.2019
Medical Assistant
Internal Medicine
04.2010 - 05.2010
Games Hostess
Busch Gardens Tampa Bay
09.2008 - 01.2009
Medical Assisting
Remington College