Melissa Chairez
San Jose,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated to exceed expectations and contribute to customer satisfaction with high-quality work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Calibration Technician
Eppendorf Inc.
04.2023 - Current
- Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
- Ensured compliance with industry standards by keeping up-to-date with regulatory requirements and applying them in daily tasks.
- Contributed to a safe work environment through consistent adherence to safety protocols during equipment handling and testing procedures.
- Increased customer satisfaction by providing timely and accurate calibration services onsite.
- Expedited issue resolution through effective communication with team members, supervisors, and customers regarding instrument conditions and needs.
- Maintained an organized inventory system for all test equipment, ensuring timely access for necessary repairs or calibrations.
- Enhanced team productivity by continuously refining workflows and sharing best practices among colleagues.
- Diagnosed, repaired, and calibrated pipette devices.
- Consistently met tight deadlines by efficiently prioritizing tasks and working diligently to complete assignments in a timely manner.
- Able to calibrate 50 pipettes per day.
Facilities Manager
Nowrx Pharmacy
07.2017 - 12.2022
- Oversee 9 facilities in Arizona and California
- Directed preventative maintenance and repairs including janitorial services
- Work closely with landlords to control costs and vendors in the purchase of equipment and upgrades
- Streamline the maintenance process and implemented preventative maintenance with resulted in the reduction of maintenance cost by 5% overall
- Established a high-performance workplace built on trust and treating all with dignity and respect.
Fleet Manager / Dispatch
NowRX
07.2017 - 12.2022
- Directed and coordinated operational needs related to vehicles including buying, selling, maintenance, and usage which in turn strengthened functionality and availability of company vehicles
- Strategically led fleet operations which included learning communities and routes, redesigning workflow and route logistics, improving automation process, integrated consistent communication with team, and adaptability to stressful situations
- Trained and developed team members.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 100 fleet vehicles.
Warehouse/ Driver
Advanced Paper Systems
11.2015 - 07.2017
- Pull orders and stage for delivery
- Deliver product to customers in a timely manner
- Customer service, organized warehouse and worked with forklift to retrieve supplies for orders.
Driver
Noble Logistics
12.2011 - 11.2015
- Ensured adherence to all operational policies including driving, health, and safety and quality compliance protocols
- Developed good rapport with customers through regular and effective customer service, assisting with any enquiries or concerns.
Education
High School Diploma -
Pegasus Highschool
San Jose, CA06.1996
Skills
- Team leadership & Training
- Problem Solving
- Computer/Microsoft Word Excel
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Multitasking Abilities
- Issue Identification & Resolution
- Strong work ethic
- Time Management
References
- Joshua Matthew (845)709-0256
- Brandon Norton (408)421-0943
- Cynthia Chavez, (408)466-2584
Timeline
Calibration Technician
Eppendorf Inc.
04.2023 - Current
Facilities Manager
Nowrx Pharmacy
07.2017 - 12.2022
Fleet Manager / Dispatch
NowRX
07.2017 - 12.2022
Warehouse/ Driver
Advanced Paper Systems
11.2015 - 07.2017
Driver
Noble Logistics
12.2011 - 11.2015
High School Diploma -
Pegasus Highschool
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