Melissa Chase
Harpers Ferry,WV
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level House Supervisor position. Ready to help team achieve company goals.
Equipped with problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
DSP/Nursing Administrative Assistant
Stonebrook Inc./enCircle
06.2010 - Current
- Assisted in implementing safety protocols and best practices for daily operations.
- Supported team in maintaining cleanliness and organization of work environment.
- Learned to operate various tools and equipment efficiently under supervision.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced setting.
- Managing patient records and confidential information.
- Streamlined office operations for improved efficiency by organizing files and scheduling appointments.
Sales Associate/Retail Assistant Manager
Piercing Pagoda of Zale
04.2008 - 05.2010
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained knowledge of product features, benefits, and promotions to enhance sales efforts.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Monitored inventory levels, ensuring timely replenishment of merchandise for optimal customer experience.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service best practices.
- Developed staff schedules, optimizing coverage during peak business hours.
- Resolved customer complaints efficiently, maintaining high satisfaction levels.
- Controlled store inventory and reviewed cash handling and operations reports.
Education
Associate of Arts - Business Administration
Hagerstown Business College
Hagerstown, MD05-2006
High School Diploma -
Martinsburg High School
Martinsburg, WV03-2003
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Schedule management
- Medication administration
- Documentation and recordkeeping
- Caring companionship
Timeline
DSP/Nursing Administrative Assistant
Stonebrook Inc./enCircle
06.2010 - Current
Sales Associate/Retail Assistant Manager
Piercing Pagoda of Zale
04.2008 - 05.2010
Associate of Arts - Business Administration
Hagerstown Business College
High School Diploma -
Martinsburg High School
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