Melissa Chavez
San Antonio,Texas
Summary
Detail-oriented Administrative Assistant with 4+ years of experience supporting teams, managing records, and coordinating projects. Skilled at reconciling data, preparing clear reports, and handling inquiries with professionalism. Known for strong organization, customer service, and the ability to work cross-functionally across departments. Proficient in Microsoft Office applications with proven success in keeping operations efficient and accurate.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Department of Children and Family Services
San Antonio, Texas
01.2024 - Current
- Independently perform administrative work including preparing reports, travel documents, meeting notes, and correspondence following department procedures.
- Maintain and reconcile schedules, leave requests, and case files to ensure compliance and accuracy.
- Work cross-functionally with supervisors, caseworkers, and clients to escalate and resolve issues.
- Enter and update records in IMPACT and other systems with a focus on accuracy and attention to detail.
- Provide calculated data and reports in clear, digestible formats to support decision-making.
- Support team operations by managing timelines, tracking tasks, and coordinating follow-ups.
Administrative Assistant
Studio Custom Painting
San Antonio, Texas
08.2021 - 01.2024
- Managed office operations including scheduling, client coordination, and phone support, ensuring smooth daily workflows.
- Prepared contracts and proposals with accuracy, applying detailed knowledge of company processes.
- Maintained and reconciled financial records, invoices, and expenses.
- Delivered exceptional customer service by handling inquiries and resolving issues promptly.
Education
Associate of Arts - Business Administration
Northwest Vista College
San Antonio, TX08-2022
Skills
- Administrative Support & Department Procedures
- Data Reconciliation & Reporting
- Microsoft Word, Excel, Outlook
- Organization & Calendar Management
- Cross-Functional Collaboration
- Customer Service & Communication
- Bilingual: English & Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Department of Children and Family Services
01.2024 - Current
Administrative Assistant
Studio Custom Painting
08.2021 - 01.2024
Associate of Arts - Business Administration
Northwest Vista College
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