MELISSA SIMPSON

Conducting thorough investigations and timely reviews of new and existing client relationships, ensuring the integrity of our Know Your Client (KYC) program.
• Providing in-depth analysis and documentation summaries during investigations, utilizing various internal systems and external research tools.
• Reviewing potential negative news alerts on clients and escalating true matches as necessary.
• Verifying that KYC protocols are followed for new accounts, including answering Anticipated Activity questions for both business and individual clients.
• Collaborating with line colleagues to gather any missing or necessary information to complete your investigations.
• Completing required training and engaging in continuous professional development.

• Conduct customer and transaction screenings against OFAC, EU, and UN sanctions lists.
• Investigate sanctions alerts, escalating potential violations for further review.
• Maintain detailed documentation of investigations and compliance findings.
• Collaborate across teams to ensure timely compliance and regulatory adherence.
• Utilize compliance tools including Bridger and AML Insight.

• Supervised logistics operations, vendor management, and regulatory compliance.
• Improved data integrity by identifying and resolving daily EDI transaction errors.
• Streamlined billing processes, reducing disputes through enhanced reconciliation.
• Led training and development initiatives, mentoring new hires to improve performance.
• Monitored compliance data and developed reporting for operational improvement.

• Assisted with data integrity, analysis, and compliance reporting.
• Coordinated vendor relations to ensure timely delivery of services.
• Supported logistics reps in monitoring and adjusting out-of-network chassis moves.

• Conducted AML investigations, screenings for sanctions, PEPs, and high-risk entities.
• Performed enhanced due diligence and transaction monitoring for suspicious activity.
• Collaborated with compliance teams to support OFAC and Patriot Act requirements.
• Utilized LexisNexis and Bridger to identify and mitigate compliance risks.

• Oversaw physical and operational security measures ensuring compliance with regulations.
• Conducted investigations into losses, compliance violations, and potential fraud.
• Prepared reports and presentations for management on security performance.

• Supervised staff ensuring compliance with operational standards and policies.
• Delivered training for new hires and identified areas for workforce improvement.
• Developed reports to monitor performance and enhance workflow efficiency.