Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Cheser

Madisonville,Ky

Summary

Enthusiastic Medical Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

22
22
years of professional experience

Work History

Volunteer Administrative Tech IV

Community Living Center
02.2023 - Current
  • Update AA, NA, and Faith based meetings
  • Supervise other volunteers
  • Maintain coffee bar and supplies
  • Organize the set up for meetings
  • Manage the volunteer check list.

Sandwich Artist

10.2022 - Current
  • Customer Service
  • Making sandwiches
  • Stocking bar items
  • Maintaining cleanliness of lobby and restrooms
  • Handling cashier count
  • Managing money in drawer and safe
  • Many other tasks required as both front-end and back-end cashier.

Caregiver

Seven Counties Services Inc.
07.2016 - 11.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.


C A

Home Instead Seniors Care
02.2016 - 06.2016


  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Wrote client summary for other caregivers
  • Transported clients to and from doctors appointments and grocery store
  • Filled in for other caregivers if they called out
  • Hospice training
  • Assisted with showers

Administrative Assistant

Quala Wash
04.2007 - 12.2013
  • Daily reports to corporate office
  • Maintained billing for all ISO Rental containers
  • Managed payroll
  • Obtained MSDS reports
  • Scheduled flights and made reservations
  • Organized office files.

Office Manager

DBA CFEE Corporation
04.2002 - 04.2007
  • Maintained all Bookkeeping
  • Account management for company and customers
  • Set up and ordered all supplies.

Medical Assistant

Robert E. Ellis M.D. Internal Medicine
03.2001 - 04.2002
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Phlebotomy
  • Injections
  • Insurance billing and referral scheduling


Education

Medical Assistant Certificate -

Associates - Medical Administration Management

Spencerian College

High School Diploma - undefined

Pleasure Ridge Park High School

No Degree - Certified Medical Assistant

AAMA
01.2008

Skills

  • Microsoft word and
  • Excel
  • Detailed oriented
  • Time management
  • Problem-solving
  • Customer service
  • Case management
  • Systems
  • Data entry
  • Phone etiquette
  • Money management

Timeline

Volunteer Administrative Tech IV

Community Living Center
02.2023 - Current

Sandwich Artist

10.2022 - Current

Caregiver

Seven Counties Services Inc.
07.2016 - 11.2017

C A

Home Instead Seniors Care
02.2016 - 06.2016

Administrative Assistant

Quala Wash
04.2007 - 12.2013

Office Manager

DBA CFEE Corporation
04.2002 - 04.2007

Medical Assistant

Robert E. Ellis M.D. Internal Medicine
03.2001 - 04.2002

Medical Assistant Certificate -

Associates - Medical Administration Management

Spencerian College

High School Diploma - undefined

Pleasure Ridge Park High School

No Degree - Certified Medical Assistant

AAMA
Melissa Cheser