Melissa Chewning
Cartersville,GA
Summary
My Main objective is to work for a company who takes pride in achieving their goals. Where working together as a team is not mandatory but a willingness.
I am a Quality Assurance professional with proven track record in software testing and defect management. Known for collaborative approach and commitment to delivering high-quality results. Trusted team member who adapts to evolving project requirements, utilizing strong attention to detail and analytical skills.
I am diligent , and skilled in identifying and resolving deviations and defects to ensure optimal product quality. Contributed to successful launch of several high-profile projects by ensuring bug-free releases. Demonstrated strong analytical and problem-solving abilities in cross-functional team environments.
Overview
7
7
years of professional experience
Work History
Quality Assurance Analyst
Tyson's Foods Inc.
340 West Maple St. Cumming, Ga. 30120
06.2022 - Current
- Developed and executed comprehensive test plans to ensure product quality and compliance with industry standards.
- Analyzed test results and documented defects, facilitating timely resolution of quality issues.
- Collaborated with Cross-Steams to identify process improvements and enhance product reliability.
- Conducted root cause analysis of defects, providing actionable insights for continuous improvement initiatives.
- Detail oriented food safety professional, with experience in slaughter house and processing knowledge in HACCP system, sanitation procedures, and regulatory compliance within Federally inspected facility.
- Skilled in monitoring production lines, verifying critical control points, and ensuring safe handling of poultry products.
- Experienced with working alongside inspectors since 2022.
- Monitored slaughter and meat processing operations to ensure compliance with Federal food safety regulations.
- Verified Hazard Analysis Critical Control points (HACCP) including carcass temperature monitoring, contamination prevention and corrective action conduct routine inspection, in order to identify contamination risks.
- Conducted pre-operational sanitation inspections of equipment.
- Conducted product microbial samples.
- Performed slaughter and carcass processing tasks while following strict sanitation and safety procedures.
- Monitored equipment cleanliness, and reported contamination risk.
- Able to work in high temperatures with strong attention detail for verifying product temperatures in order to prevent spoilage.
- Verifying proper labeling and packaging for storage and shipment.
- Inspections on incoming and out going raw meat products to ensure compliance with Food and Safety analysis for microbial and chemical contamination.
- Experience in Microsoft Excel for documenting all results and findings efficiently.
- Monitor HACCP and any deviations.
- Work closely with all higher management and USDA, for immediate prevention of any disruptions in sanitation standards of operation.
Assistant Manager
Sparkles Family Fun Center
Hiram, Ga. And Kennesaw, Ga.
01.2020 - 06.2022
- Led daily operations to ensure optimal customer experience and satisfaction.
- Developed staff training programs to enhance service quality and efficiency.
- Streamlined inventory management processes, reducing waste and improving accuracy.
- Implemented promotional strategies that increased visitor engagement and attendance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strong working relationship with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Dental Front Office Receptionist
Pure Smiles Dentistry
Marietta, Ga.
01.2019 - 03.2020
- Managed patient scheduling and appointments, ensuring optimal workflow and minimal wait times.
- Coordinated insurance verifications, maximizing coverage for patient treatments.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Assisted in maintaining patient records, ensuring accuracy and compliance with regulations.
- Trained new front office staff on procedures and software systems to enhance team efficiency.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Boosted overall office productivity by assisting with various administrative tasks such as scanning, copying, and filing patient records.
- Conducted efficient end-of-day processes including closing out cash registers, reconciling payment transactions, and preparing daily reports for management review.
Education
High School Diploma -
Fayette Christian School
Fayetteville, Ga.Skills
- Microsoft Excel skills
- Quality assurance
- Quality processes
- Data analysis
- Monitoring HACCP
- Monitored Sanitation for any deviations
- Documentation skills
- Observational skills
- Working closely with Federal Food Safety Inspectors
- Inventory Counts
- Customer Service
- Ordering supplies in a timely manner for positive production
- Mentoring and training
- Basic Accounting
- 10 Key
- Typing speed 60 to 72 WPM
Timeline
Quality Assurance Analyst
Tyson's Foods Inc.
06.2022 - Current
Assistant Manager
Sparkles Family Fun Center
01.2020 - 06.2022
Dental Front Office Receptionist
Pure Smiles Dentistry
01.2019 - 03.2020
High School Diploma -
Fayette Christian School