Melissa Chewning
Cartersville,GA
Summary
My Main objective is to work for a company who takes pride in achieving their goals. Where working together as a team is not mandatory but a willingness.
I am a Quality Assurance professional with proven track record in software testing and defect management. Known for collaborative approach and commitment to delivering high-quality results. Trusted team member who adapts to evolving project requirements, utilizing strong attention to detail and analytical skills.
I am diligent , and skilled in identifying and resolving deviations and defects to ensure optimal product quality. Contributed to successful launch of several high-profile projects by ensuring bug-free releases. Demonstrated strong analytical and problem-solving abilities in cross-functional team environments.
Overview
7
7
years of professional experience
Work History
Quality Assurance Analyst
Tyson's Foods Inc.
06.2022 - Current
- Developed and executed comprehensive test plans to ensure product quality and compliance with industry standards.
- Analyzed test results and documented defects, facilitating timely resolution of quality issues.
- Collaborated with Cross-Steams to identify process improvements and enhance product reliability.
- Conducted root cause analysis of defects, providing actionable insights for continuous improvement initiatives.
- Detail oriented food safety professional, with experience in slaughter house and processing knowledge in HACCP system, sanitation procedures, and regulatory compliance within Federally inspected facility.
- Skilled in monitoring production lines, verifying critical control points, and ensuring safe handling of poultry products.
- Experienced with working alongside inspectors since 2022.
- Monitored slaughter and meat processing operations to ensure compliance with Federal food safety regulations.
- Verified Hazard Analysis Critical Control points (HACCP) including carcass temperature monitoring, contamination prevention and corrective action conduct routine inspection, in order to identify contamination risks.
- Conducted pre-operational sanitation inspections of equipment.
- Conducted product microbial samples.
- Performed slaughter and carcass processing tasks while following strict sanitation and safety procedures.
- Monitored equipment cleanliness, and reported contamination risk.
- Able to work in high temperatures with strong attention detail for verifying product temperatures in order to prevent spoilage.
- Verifying proper labeling and packaging for storage and shipment.
- Inspections on incoming and out going raw meat products to ensure compliance with Food and Safety analysis for microbial and chemical contamination.
- Experience in Microsoft Excel for documenting all results and findings efficiently.
- Monitor HACCP and any deviations.
- Work closely with all higher management and USDA, for immediate prevention of any disruptions in sanitation standards of operation.
Assistant Manager
Sparkles Family Fun Center
01.2020 - 06.2022
- Led daily operations to ensure optimal customer experience and satisfaction.
- Developed staff training programs to enhance service quality and efficiency.
- Streamlined inventory management processes, reducing waste and improving accuracy.
- Implemented promotional strategies that increased visitor engagement and attendance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strong working relationship with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Dental Front Office Receptionist
Pure Smiles Dentistry
01.2019 - 03.2020
- Managed patient scheduling and appointments, ensuring optimal workflow and minimal wait times.
- Coordinated insurance verifications, maximizing coverage for patient treatments.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Assisted in maintaining patient records, ensuring accuracy and compliance with regulations.
- Trained new front office staff on procedures and software systems to enhance team efficiency.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Boosted overall office productivity by assisting with various administrative tasks such as scanning, copying, and filing patient records.
- Conducted efficient end-of-day processes including closing out cash registers, reconciling payment transactions, and preparing daily reports for management review.
Education
High School Diploma -
Fayette Christian School
Fayetteville, Ga.Skills
- Microsoft Excel skills
- Quality assurance
- Quality processes
- Data analysis
- Monitoring HACCP
- Monitored Sanitation for any deviations
- Documentation skills
- Observational skills
- Working closely with Federal Food Safety Inspectors
- Inventory Counts
- Customer Service
- Ordering supplies in a timely manner for positive production
- Mentoring and training
- Basic Accounting
- 10 Key
- Typing speed 60 to 72 WPM
Timeline
Quality Assurance Analyst
Tyson's Foods Inc.
06.2022 - Current
Assistant Manager
Sparkles Family Fun Center
01.2020 - 06.2022
Dental Front Office Receptionist
Pure Smiles Dentistry
01.2019 - 03.2020
High School Diploma -
Fayette Christian School