Melissa Chilcote

Therapeutic Massage Therapist

Private Practice / Accor Hotel Group Austin

01.1993 - Current

Maintain a private practice in therapeutic massage as well as contributed to the success of a high end spa environment following Forbes protocol
Clients include corporate professionals, medical professionals, Amish communities, children, and athletes
Developed techniques over 32 years that create a deeply therapeutic response through gentle caring soft tissue release
Highly educated in anatomy
Provide safe, effective, and appropriate massage therapy techniques during customer appointments.
Increase client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Develop and maintain positive relationships with clients through professional communication and follow-up to build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Demonstrate knowledge of anatomy and physiology to enhance client education and therapeutic results.
Create comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provide clear, concise instructions to clients to prepare for massage services and after care
Foster a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions
Evaluate client conditions to recommend appropriate massage therapy methods
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans
Ensure client safety by adhering to strict hygienic practices and proper draping techniques
Maintain client treatment records and design long-term care programs for return customers.
Perform detailed assessments to identify areas of tension or discomfort, leading to more effective treatments
Expand knowledge of various modalities through continuing education courses, enhancing skillset as a therapist
Generate additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments
Promoted wellness by educating clients on self-care and stress management techniques
Contributed to the overall success of the spa by actively participating in team meetings and training sessions