Summary
Overview
Work History
Education
Skills
Timeline
Generic
MELISSA CHRISTENSEN

MELISSA CHRISTENSEN

Snohomish,WA

Summary

Collaborative manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a positive, results-driven approach.

  • Knowledge of business processes, systems and data related to financial close and forecasting and budgeting processes
  • Perform complex finance tech activities in a high growth environment for a large, multi-national, public company
  • Skillful organizer of priorities and timelines to ensure prompt and accurate deliverables
  • Practical and motivated initiator of plans and programs to execute, advance, and deliver projects
  • Coordinator of cross functional interests to achieve common goals and lasting results
  • Direct, diplomatic, and efficient communicator with all levels of personnel through multiple mediums
  • Successful navigator of ambiguous and complex problems, using experience to influence data-driven decisions and provide guidance to team members, leadership, and cross-functional teams
  • Skilled facilitator with a diverse range of stakeholders to achieve successful outcomes of cross-functional projects and activities in dynamic, fast-paced settings.
  • Partner with coworkers to promote engaged, empowering work culture.

Overview

12
12
years of professional experience

Work History

MANAGER ACCOUNTING AND FINANCE SYSTEMS

STARBUCKS COFFEE CO
2021.08 - Current
  • Perform detailed review, design, development, and implementation of accounting and finance systems for Oracle, Anaplan, Hyperion, and other supplemental financial reporting systems
  • Accountable for the performance and results of a team of eight (8) business system senior and lead analysts within Corporate Financial Planning and Analysis.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

HYPERION BUSINESS ANALYST SR

STARBUCKS COFFEE CO
2019.10 - 2021.08
  • Served as Business Delivery Lead Analyst driving global finance and accounting process improvement solutions, including new platform implementation alignment, integration optimization, and creation of new business performance metrics.

HFM/GL ADMINISTRATOR SR

STARBUCKS COFFEE CO
2018.10 - 2019.10
  • Oversaw application governance for finance systems, including defining and maintaining business rules, security access, metadata dimensions, and data mapping.

BUSINESS SYSTEMS TRAINING LEAD

STARBUCKS COFFEE CO
2015.11 - 2018.09
  • Designed and developed training roadmap, including the creation of training documents and facilitation of training classes for finance systems and provided comprehensive user support and troubleshooting.

OPERATIONS MANAGER

STARBUCKS COFFEE CO
2014.10 - 2015.11
  • Managed a team of 5 data analysts to ensure daily operational activities are done with completeness, accuracy, and in accordance to service level.

MASTER DATA INTEGRITY ANALYST

STARBUCKS COFFEE CO
2012.08 - 2014.10
  • Served as master data subject matter expert for company-wide initiatives including acquisitions, distribution network changes and IT projects.

Education

Bachelor of Science - Biology – Cellular and Molecular Emphasis

WESTERN WASHINGTON UNIVERSITY
Bellingham, WA
03.2005

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Operations Management
  • Cross-Functional Teamwork
  • Adaptability and Flexibility
  • Work Planning and Prioritization
  • Multitasking
  • Effective Communication
  • Positive Attitude

Timeline

MANAGER ACCOUNTING AND FINANCE SYSTEMS

STARBUCKS COFFEE CO
2021.08 - Current

HYPERION BUSINESS ANALYST SR

STARBUCKS COFFEE CO
2019.10 - 2021.08

HFM/GL ADMINISTRATOR SR

STARBUCKS COFFEE CO
2018.10 - 2019.10

BUSINESS SYSTEMS TRAINING LEAD

STARBUCKS COFFEE CO
2015.11 - 2018.09

OPERATIONS MANAGER

STARBUCKS COFFEE CO
2014.10 - 2015.11

MASTER DATA INTEGRITY ANALYST

STARBUCKS COFFEE CO
2012.08 - 2014.10

Bachelor of Science - Biology – Cellular and Molecular Emphasis

WESTERN WASHINGTON UNIVERSITY
MELISSA CHRISTENSEN