Melissa Clark
Smith Center,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Substitute Paraeducator, Special Education
USD 237
Smith Center, KS
01.2022 - Current
- Oversaw class of students in absence of instructor
- Provided supervision during lunchtime or recess periods as needed while ensuring the safety and well-being of all children present at those times.
- Provided one-on-one assistance to students with various disabilities, fostering academic growth and independence.
- Interacted physically and verbally with students throughout each day.
- Alerted instructor to student behavior or issues requiring intervention.
Boutique Owner
Self
Smith Center, KS
12.2019 - Current
- Developed successful marketing campaigns to drive store traffic, utilizing both digital platforms and local community events.
- Facilitated efficient order processing, shipment tracking, and returns management to maintain customer satisfaction levels.
- Oversaw business budget planning and administration, accounting functions, and purchasing, to handle financial needs.
Day Care Provider
Self
Smith Center, KS
07.2016 - 10.2022
- Collaborated with fellow daycare providers on planning joint activities and sharing best practices in childcare techniques.
- Developed strong relationships with families, fostering trust and open communication between parents and caregivers.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented positive discipline techniques to guide children''s behavior, setting clear expectations for conduct in the daycare setting.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Read stories, sang songs and facilitated creative play.
Patient Care Coordinator
The EyeCare Center
Smith Center, KS
01.2009 - 11.2017
- Provided excellent customer service to patients and medical staff.
- Acted as main point of contact for patients, doctors, and staff by closely reviewing medical charts and maintaining high levels of communication.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Verified patient insurance eligibility and entered patient information into system.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Education
Bachelor of Science - Business
Fort Hays State University
Hays, KS05.2002
Associate of Science - Medical Office Management
Fort Hays State University
Hays, KS05.2000
High School Diploma -
Smith Center Jr Sr High School
Smith Center, KS05.1997
Skills
- Multitasking and Organization
- First Aid Training
- Administrative and Office Support
- Conflict Resolution
- Punctual and Hardworking
- Attention to Detail
Timeline
Substitute Paraeducator, Special Education
USD 237
01.2022 - Current
Boutique Owner
Self
12.2019 - Current
Day Care Provider
Self
07.2016 - 10.2022
Patient Care Coordinator
The EyeCare Center
01.2009 - 11.2017
Bachelor of Science - Business
Fort Hays State University
Associate of Science - Medical Office Management
Fort Hays State University
High School Diploma -
Smith Center Jr Sr High School