Melissa Clark
New Richmond
Summary
An experienced Certified Medical Assistant with over a decade of experience. Compassionate while working in high-volume customer service environments. Highly skilled professional in both direct and indirect patient care.
Overview
18
18
years of professional experience
Work History
Nutrition Assistant
Bayley Place
12.2006 - Current
- Assist with preparing and serving food with nutrition guidelines.
- Maintaining a clean and organized kitchen
- Provides compassionate care for patients with various medical conditions by understanding their unique dietary restrictions.
- Building a strong relationship with patients to deliver emotional support and companionship.
Medical Assistant/Surgery Scheduler
Beacon Orthopedics
10.2021 - 10.2024
- Triaged calls promptly and accurately
- Completed medication authorizations and refills
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
Medical Assistant
TriHealth Partners
08.2011 - 10.2021
- Performed duties such as data entry, answering phones, ordering supplies, scheduling, and triaging calls.
- Roomed patients, documented reasons for visits, and prepared supplies.
- Refilled Medication Requests.
Medical Assistant/Administrative Assistant
Go Beyond Medicine
04.2010 - 08.2011
- Highly experienced with navigating through multiple computer systems.
- Worked under a Physician and assisted patients
- Spoke with insurance companies for prescription and test authorizations.
- Performed laboratory and treatment tests under the supervision of a physician.
Education
Associates Degree -
Kaplan College
01.2010
High School Diploma - undefined
Elective Classes - undefined
Cincinnati State
01.2009
Skills
- Data Management
- Medical Terminology
- Scheduling appointments/procedures
- CPT and ICD-9 Codes
- Comprehension of HIPAA compliance standards
- Customer Service/Billing
- Insurance pre-certifications management
- Organizational skills while focusing on accuracy
- Microsoft Office, Excel, Word, Outlook
- Empathetic and compassionate
- Handling patient calls/ intake sufficiently
- Epic and Nextgen Software
Timeline
Medical Assistant/Surgery Scheduler
Beacon Orthopedics
10.2021 - 10.2024
Medical Assistant
TriHealth Partners
08.2011 - 10.2021
Medical Assistant/Administrative Assistant
Go Beyond Medicine
04.2010 - 08.2011
Nutrition Assistant
Bayley Place
12.2006 - Current
High School Diploma - undefined
Elective Classes - undefined
Cincinnati State
Associates Degree -
Kaplan College
Similar Profiles
Alexander CocklinAlexander Cocklin
Food Service Specialist at Bayley PlaceFood Service Specialist at Bayley Place
Melissa JohnsonMelissa Johnson
Schedule Clerk at Bayley PlaceSchedule Clerk at Bayley Place
Taylor Von HolleTaylor Von Holle
Food Specialist at Bayley PlaceFood Specialist at Bayley Place
Kenya PluntzKenya Pluntz
Supervisor at Ninefold MarketingSupervisor at Ninefold Marketing
Riley HunterRiley Hunter
Babysitter at Nikki HunterBabysitter at Nikki Hunter