Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Clements

Centerville,MA

Summary


Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

36
36
years of professional experience

Work History

Restaurant Owner

Cape Cod Lobster Rolls
05.2016 - Current
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 3 employees.
  • Supervised daily activities of restaurant and 3 employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Supervised daily activities of restaurant and 3 employees.

Administrative Assistant to the Director

Healthy Children Project, Inc.
03.2011 - 03.2020
  • Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
  • Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
  • Expedited decision-making processes for time-sensitive matters by providing the director with well-researched data and pertinent information.
  • Supported the successful execution of projects by tracking progress, maintaining clear documentation, and reporting updates to the director.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.

I/T Manager/Administrative Assistant to the Director

Community Action Committee of Cape Cod & Islands
09.1988 - 03.2011
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Worked in tandem with the Finance Director on multiple State and Federal grants annually providing data collection statistics on the clients we served

Education

High School Diploma -

Cape Cod Regional Technical High School
Harwich, MA
06-1985

Skills

  • Staff Supervision
  • Business Planning
  • Employee Scheduling
  • Staff hiring
  • Operations Management
  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • File Organization
  • Computer Proficiency
  • Filing
  • Clerical Support
  • Critical Thinking
  • Documentation and Recordkeeping
  • Office Management
  • Database entry
  • Dedicated Team Player
  • Microsoft PowerPoint

Timeline

Restaurant Owner

Cape Cod Lobster Rolls
05.2016 - Current

Administrative Assistant to the Director

Healthy Children Project, Inc.
03.2011 - 03.2020

I/T Manager/Administrative Assistant to the Director

Community Action Committee of Cape Cod & Islands
09.1988 - 03.2011

High School Diploma -

Cape Cod Regional Technical High School

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Melissa Clements