MELISSA C. MURRAY
Accounting Professional
Spring Hill,TN
Summary
Highly dependable financial accounting professional with over 24 years of experience, specializing in a wide variety of roles: accounting, auditing, compliance, management, sales, and administration. Recognized as an analytical, motivated, and consistent individual.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Manager, Sales Enablement
CLOVER HEALTH
05.2022 - Current
- Initiate and lead a variety of projects aimed at expanding market share, increasing customer acquisition, and enhancing profitability
- Collaborate closely with various cross-functional teams such as marketing, finance, IT, product development and operations to align sales strategies ensuring cohesive efforts across departments
- Ensure strict adherence to regulatory requirements and industry standards particularly in the highly regulated healthcare sector of Medicare Advantage
- Provide continuous training and support to sales teams equipping them with the necessary skills and knowledge to deliver exceptional value to customers and partners
- Generate and analyze various reports consistently to provide leadership with insights into market trends, competitor activities and customer behavior
- Remain versatile
Manager, Procure to Pay
CLOVER HEALTH
02.2020 - 05.2022
- Independently managed the day-to-day functions of the Procure to Pay department, which included validation & processing of all incoming expenses, in addition to processing of all payments and reimbursements on a consistent basis using a variety of payment methods
- Responsible for ensuring all department procedures remain SOX compliant, via persistent risk-based audit plans (validated by senior management)
- Liaised with various internal teams including Executive leadership, account managers, vendor management operations and financial planning & analysis, to forecast accurate accruals, identify budget variances, establish vendor accounts, maintain current tax documents, and vendor contract management
- Performed various financial reconciliations, supported month-end closings, SEC filings, as well as financial audits
Sales Operations Analyst
STAR2STAR CORPORATION
06.2017 - 12.2019
- In charge of analyzing and reporting metrics for sales promotions, sales attainment to all quotas, revenue pipeline details, in addition to a variety of ad-hoc reporting for all levels of management;
- Partnered with Finance on sales budget forecasting, accurate commission payments, as well as the Legal Team in administering compensation plan details;
- Managed a variety of ongoing sales contests to motivate and incentivize staff;
- Responsible for all reseller Tax Estimates;
- Trained and assisted team members in creating regional reports, dynamic dashboards, and updates to CRM
Program Services Analyst
INTERTAPE POLYMER GROUP
07.2016 - 05.2017
- Conducted financial analysis and projections of all customer incentive programs;
- Supported management of marketing budgets, earned income activity, and cumulative margin reviews;
- Safeguarded the accuracy of quarterly income reporting in accordance with GAAP;
- Assisted legal team in preparing and managing all customer incentive contracts;
- Managed computation and accuracy of all representative commission calculations, which included implementation of new contracts and enforcing termination of existing obligations
Order Process Manager/Compliance Manager
HARMAR MOBILITY
04.2013 - 07.2016
- Managed a team of seven direct reports responsible for key functions supporting the accounting, operation, and sales divisions of the company;
- Ensured all procedures adhered with a national federal supply contract with the Veterans Administration, while auditing compliance of all standard operating procedures;
- Advanced financial reconciliations in accordance with GAAP and collaboration with senior management and executive team members;
- Investigated, evaluated, and resolved all compliance concerns while certifying changes were understood by all functional areas
Account Manager
RISK SERVICES
05.2012 - 04.2013
- Responsible for completion of monthly and quarterly financials on a GAAP and SAP basis;
- Timely processing of all state regulatory forms with strict deadline driven filing, quarterly tax preparation, and preparation of various ad-hoc reporting;
- Frequent long-term projects maintaining the ability to meet simultaneous deadlines, while communicating effectively with clients and colleagues
Accounts Payable/ Purchasing
PALM BEACH MOTORING
02.2009 - 05.2010
- Processed all accounts payable and purchasing requisitions (international & domestic) including invoicing, tracking of shipments, contract pricing, managing backorders, handling disputes in a timely manner, and processing of all vendor payments;
- Processed employee payroll, payroll taxes, bank deposits and transfers, and reconciling domestic and international bank settlements;
- Interacted with accounting firms to ensure records met GAAP regulations
Sales Management Associate/ District Merchandising Coordinator
TIFFANY & CO (Iridesse Division)
09.2005 - 12.2008
- Obtained an expansive knowledge of all merchandise and company procedures to fulfill and monitor a high demand of inventory transfers for the Southeast District;
- Networked substantially with diverse clientele at many companies sponsored events;
- Frequently interfaced with senior management on sales strategies, inventory control, and service improvement requests;
- Trained and managed a staff of five members, while attaining my own aggressive sales goals each period
Accounts Payable & Purchasing
HMHTTC RESPONSE TEAM
07.2002 - 07.2005
- Managed, trained, and mentored a team of two direct reports within the department;
- Full charge reconciliation of regional purchasing cards, which involved a three-point reconciliation system on a monthly basis;
- High volume processing of all material purchase orders and accounts payable;
- Reconciled all petty cash, corporate credit card statements, as well as disputes in a timely manner;
- Was often available for emergency payment handling after hours
Accounts Receivable & Collections
ELECTRONIC DRIVES & CONTROLS
08.2000 - 07.2002
- Responsible for processing all billing, collections, and reporting activities;
- Maintained the accuracy of all delinquent accounts and submitted collection proceedings as necessary;
- Prepared and reconciled daily bank deposits, as well as investigated and resolved inquiries
Education
Bachelor of Science - Accounting
Florida Gulf Coast University
Fort Myers, FL01.2012
Associate in Science - Business Administration
Morris County College
Randolph, NJ01.2005
Technical Degree - Computer Technical Support
The Chubb Institute
Parsippany, NJ01.2000
Skills
- Power BI
- Financial Analytics
- Inventory Management
- Salesforce
- SugarCRM
- GAAP Reporting
- MS Office Excel
- MS Office Word
- QuickBooks
- Mas 90
- Intacct
- Tableau
- ISO Compliance 9001
- ISO Compliance 13845
Additionalskills
Certified Fitness Instructor, Les Mills International, 2021
Skillsexpertise
- Power BI
- Financial Analytics
- Inventory Management
- Salesforce & SugarCRM
- GAAP Reporting
- MS Office Excel & Word
- QuickBooks
- Mas 90
- Intacct
- Tableau
- ISO Compliance 9001 & 13845
Timeline
Manager, Sales Enablement
CLOVER HEALTH
05.2022 - Current
Manager, Procure to Pay
CLOVER HEALTH
02.2020 - 05.2022
Sales Operations Analyst
STAR2STAR CORPORATION
06.2017 - 12.2019
Program Services Analyst
INTERTAPE POLYMER GROUP
07.2016 - 05.2017
Order Process Manager/Compliance Manager
HARMAR MOBILITY
04.2013 - 07.2016
Account Manager
RISK SERVICES
05.2012 - 04.2013
Accounts Payable/ Purchasing
PALM BEACH MOTORING
02.2009 - 05.2010
Sales Management Associate/ District Merchandising Coordinator
TIFFANY & CO (Iridesse Division)
09.2005 - 12.2008
Accounts Payable & Purchasing
HMHTTC RESPONSE TEAM
07.2002 - 07.2005
Accounts Receivable & Collections
ELECTRONIC DRIVES & CONTROLS
08.2000 - 07.2002
Associate in Science - Business Administration
Morris County College
Technical Degree - Computer Technical Support
The Chubb Institute
Bachelor of Science - Accounting
Florida Gulf Coast University
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