Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Collins

Hindman,KY

Summary

Dynamic IT Analyst with a proven track record at Appalachian Regional Healthcare, excelling in performance optimization and data analysis. Demonstrated strong team collaboration and self-motivation by implementing efficient tracking tools, enhancing project management, and driving strategic initiatives that improved operational efficiency and reduced costs.

Overview

27
27
years of professional experience

Work History

IT Analyst

Appalachian Regional Healthcare
09.2019 - Current
  • Optimized system performance by conducting regular audits and resolving identified issues.
  • Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
  • Tailored IT solutions to meet specific business needs, improving overall operational efficiency.
  • Collaborated with cross-functional teams to gather requirements for system enhancements.
  • Facilitated smoother project management by introducing efficient tracking tools.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Offered input for complex documents to support client-ready final versions.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Streamline information to the purchasing team to facilitate the issuance of purchase orders to vendors.
  • Implemented tracking for all clinical engineering projects.
  • Managed budget workbooks for IT and clinical engineering projects.
  • Monitored invoices to verify timely payments.
  • Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.

Material Management Manager

Appalachian Regional Healthcare
02.2014 - Current
  • Implemented cost-saving initiatives through strategic negotiations with suppliers, achieving significant budget reductions.
  • Managed cross-functional teams to ensure timely completion of complex projects involving multiple departments.
  • Optimized warehouse organization for faster order fulfillment and improved space utilization.
  • Created detailed reports on inventory levels, forecasted demands, and purchasing trends for informed decision-making by senior leadership.
  • Maintained strict adherence to regulatory requirements, ensuring compliance with industry standards and best practices in material handling safety protocols.
  • Introduced robust demand planning methods to accurately predict future inventory requirements.
  • Reduced stock discrepancies with thorough audits and accurate record-keeping practices.
  • Identified opportunities for automation within the material management process, leading to increased accuracy and efficiency.
  • Streamlined procurement procedures for increased efficiency and reduced lead times.
  • Improved resource allocation to promote efficiency and deadline management.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Completed monthly profit and loss performance reports.

Co-Owner

C&C Construction
08.2007 - 01.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Enhanced customer satisfaction by providing accurate and timely quotes.
  • Managed accounting invoices and billings, balanced accounts and created financial reports.
  • Communicated with clients daily via emails, telephone, texting and social media.

Supply Clerk

Appalachian Regional Healthcare
06.1998 - 02.2014
  • Organized and maintained stock records and [Type] documents.
  • Enhanced inventory management by implementing efficient tracking and organization systems.
  • Streamlined order processing with the use of computerized systems for faster delivery times.
  • Implemented quality control measures for incoming supplies, ensuring that only high-quality products were accepted into inventory.
  • Collaborated with team members to complete large-scale projects within tight deadlines, improving overall efficiency.
  • Trained new employees on company procedures related to supply management, fostering a knowledgeable workforce equipped for success.
  • Managed multiple priorities simultaneously while maintaining accuracy in record-keeping and order fulfillment tasks.
  • Participated in annual physical inventories, accurately counting items and updating records as needed.
  • Ensured timely deliveries by coordinating closely with transportation providers and monitoring shipment schedules.
  • Identified areas for improvement in supply chain processes, suggesting changes that led to increased efficiency and cost reduction.
  • Analyzed and adjusted inconsistencies in automated supply accounting system.
  • Provided excellent customer service to internal departments, addressing their supply needs promptly and professionally.
  • Developed relationships with vendors for better negotiation on prices, leading to significant cost savings.
  • Reduced supply shortages by conducting regular audits and maintaining accurate records of all items.
  • Mentored and guided supply team members on solving problems related to accountability and meet regulatory requirements.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Education

Nursing

Capella
Pennsylvania
09-2026

Associate of Science - Nursing

Galen College of Nursing
Hazard, KY
02-2023

Associate of Applied Science - Business

Hazard Community And Technical College
Hazard, KY
05-1996

Skills

  • Performance optimization
  • Data analysis
  • IT asset management
  • Business intelligence
  • Professionalism
  • Self motivation
  • Team collaboration
  • Time management
  • Customer support
  • Multitasking
  • Organizational skills
  • Task prioritization

Timeline

IT Analyst

Appalachian Regional Healthcare
09.2019 - Current

Material Management Manager

Appalachian Regional Healthcare
02.2014 - Current

Co-Owner

C&C Construction
08.2007 - 01.2025

Supply Clerk

Appalachian Regional Healthcare
06.1998 - 02.2014

Nursing

Capella

Associate of Science - Nursing

Galen College of Nursing

Associate of Applied Science - Business

Hazard Community And Technical College