MELISSA COLON CRUZ
Bronx
Summary
Healthcare professional, prepared for role in clinical support and patient care. Proven ability to assist in medical procedures and manage patient interactions effectively. Strong focus on team collaboration and achieving high-quality patient outcomes. Reliable and adaptable to changing clinical environments, skilled in medical terminology and patient care techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
ABC Training Center
Bronx, NY
10.2025 - 04.2026
- Performed phlebotomy procedures, EKGs, injections, and vital sign assessments
- Assisted with patient intake, documentation, and medical charting
- Maintained patient confidentiality and adhered to infection control standards
- Prepared patients for examinations and assisted healthcare professionals during procedures
- Supported both clinical and administrative functions within the medical office
Teller
Popular Bank
New York, NY
06.2021 - 07.2022
- Process customer transactions with accuracy and efficiency
- Assist customers with banking inquiries, account services, and financial transactions
- Promote banking products and services based on customer needs
- Maintain professionalism and excellent customer service in a high-volume environment
- Ensure compliance with company policies and cash-handling procedures
Cashier Supervisor
Burlington
Harlem, NY
11.2019 - 06.2021
- Supervised daily cashier operations and supported front-end staff
- Trained and assisted new employees on register procedures and customer service standards
- Scheduled cashier breaks and maintained efficient workflow
- Resolved customer concerns professionally and efficiently
- Assisted with store organization and merchandising support
Education
High School Diploma -
Petra Mercado
Humacao, Puerto Rico01-2004
Skills
- EKG
- HIPAA compliance
- Venipuncture
- Vital Signs Monitoring
- EKG monitoring
- Specimens collection and processing
- Pharmacology Knowledge
- Electronic Medical Records (EMR)
Certification
- Clinical Medical Assistant Training
- Phlebotomy Training
- EKG Training
Timeline
Clinical Medical Assistant
ABC Training Center
10.2025 - 04.2026
Teller
Popular Bank
06.2021 - 07.2022
Cashier Supervisor
Burlington
11.2019 - 06.2021
High School Diploma -
Petra Mercado