Melissa A Colvin
Taco Bell
Greencastle,IN
27
years of professional experience
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Work History
Food Service Worker
1 Year 1 Month- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Prepared and assembled food items according to Taco Bell standards and recipes.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Monitored inventory levels and assisted in restocking supplies to meet operational needs.
- Trained new staff on food preparation techniques, safety protocols, and customer service standards.
- Implemented strategies to reduce food waste, contributing to sustainability efforts within the restaurant.
- Assisted management in resolving customer complaints promptly, ensuring satisfaction with dining experience.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Volunteer
7 Months- Organized and maintained accurate records of volunteer hours and donations to ensure transparency and accountability.
- Provided guidance and resources to community members during events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Collaborated with volunteers to foster a positive work environment, contributing to team cohesion and morale.
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Welcomed guests and directed them to appropriate departments or staff.
- Greeted guests and offered assistance in finding specific departments or personnel.
Veterinary Assistant
1 Year- Organized inventory supplies according to established protocols.
- Prepared surgical instruments prior to operations.
- Ensured that all equipment was properly maintained and sterilized between uses.
- Counseled pet owners on nutrition, preventative health care, and grooming techniques to enhance pet well-being.
- Cared for hospitalized pets under direct supervision of veterinarian staff members.
- Recorded patient histories accurately within medical records system.
- Transported sick or injured animals to veterinary clinics or hospitals safely.
- Responded to emergency calls promptly and efficiently.
- Collected blood samples from animals for testing purposes.
- Provided emotional support and comfort to pet owners during difficult times, helping to ease their concerns and strengthen client trust.
- Kept up-to-date on current trends in animal health care through continuing education courses.
- Dispensed medications to pet owners.
- Administered medications, vaccinations, treatments, and other therapies as instructed by veterinarians.
- Assisted with the preparation of radiographs.
- Observed animals closely for any changes in behavior or physical condition.
- Compiled detailed reports of treatments administered to patients.
- Monitored vital signs of patients during surgery or other medical procedures.
- Assisted veterinarians with the examination, diagnosis, and treatment of animals.
- Restrained animals for exams or treatments while ensuring their safety and comfort.
- Performed laboratory tests such as fecal analysis and urinalysis.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Obtained information and history from clients to maintain medical charts.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Maintained well-being of animals through attentive feeding and monitoring. in post-operative recovery by closely monitoring vital signs and progress.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Released patients to owners with care directions from veterinary staff.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Trained new veterinary staff on office procedures and requirements.
- Documented and tracked treatment activities.
- Assisted veterinarians in examining animals.
- Operated radiographic and ultrasound equipment.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Communicated with veterinarians and staff members to maintain patient flow.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Delivered attentive, courteous service, fostering strong relationships with pet owners and enhancing their satisfaction.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Monitored post-surgical pet care and administered medication under vet direction.
- Advised clients on animal care, nutrition and behavior problems.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Handled and restrained animals following safety requirements and procedures.
- Collected fluids from animals for laboratory testing.
- Delivered emergency first aid to sick or injured animals.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Sterilized and maintained veterinary care instruments and equipment.
- Reviewed pet records from daily visits and appointments, entering important data into the system.
- Administered immunizations and treatments following veterinarian instructions.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Completed enemas, catheterizations and intravenous feedings.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
Veterinary Assistant
1 Year 5 Months- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Administered medications orally or topically according to veterinarian guidelines.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Supported pet owners emotionally during difficult times, fostering trust and rapport.
- Managed phone inquiries from clients for appointment scheduling and service information, enhancing client communication.
- Provided detailed patient care instructions to pet owners.
- Informed clients about essential animal health care practices to promote responsible pet ownership. on proper animal health care routines.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Recorded patient food and water intake and output levels on a daily basis.
- Maintained precise medical records for all patients, ensuring compliance and continuity of care.
- Cleaned and sterilized exam rooms between appointments.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Obtained information and history from clients to maintain medical charts.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Communicated with veterinarians and staff members to maintain patient flow.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Released patients to owners with care directions from veterinary staff.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Documented and tracked treatment activities.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Operated radiographic and ultrasound equipment.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Completed enemas, catheterizations and intravenous feedings.
- Collected fluids from animals for laboratory testing.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Handled and restrained animals following safety requirements and procedures.
- Delivered emergency first aid to sick or injured animals.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Sterilized and maintained veterinary care instruments and equipment.
- Reviewed pet records from daily visits and appointments, entering important data into system.
Education
Some College (No Degree) - Biology
Skills
Food Distribution
Record keeping
Operations Support
Cleaning and sanitation
Customer Interaction
Record keeping
Clerical Support
Answering Phones
Positive demeanor
Food Preparation
Order Management
Multitasking
Food Safety Practices
Teamwork and Collaboration
Strong communication skills
Attention to detail
Problem-solving
Strong work ethic
Positive attitude
Sanitation Standards
Quick learner
Administrative tasks
Attention to detail
Education and Training
other
Timeline
Food Service Worker
Taco Bell
06.2025 - CurrentRead More
Volunteer
Beyond Homeless
06.2022 - 01.2023Read More
Veterinary Assistant
Dr. Chilcoat (Veterinary Office now closed)
07.2001 - 07.2002Read More
Veterinary Assistant
South Carroll Veterinary Hospital
01.2000 - 06.2001Read More
Towson State Unversity
Some College (No Degree) from Biology
Read More