Hi, I’m
Melissa Contreras
Las Vegas,NV
The road of excess leads to the palace of wisdom.
William Blake
Summary
Reliable personal care professional bringing 20 years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Overview
18
years of professional experience
Work History
Sucasa home health, a betterway home health, indepLas Vegas , NV
Personal Care Assistant
09.2023 - Current
Job overview
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
Xanterra Parks & ResortsDeath Valley , CA
Assistant Housekeeping Manager
11.2022 - 09.2023
Job overview
- Assisted in the interviewing, hiring and training of new housekeeping staff.
- Monitored inventory levels of cleaning supplies and equipment.
- Ensured safety regulations are followed by all employees within the department.
- Provided guidance and direction to team members on proper cleaning techniques and use of chemicals.
- Conducted regular performance reviews for housekeeping staff members.
- Resolved customer complaints in a timely manner while maintaining high service quality standards.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Mary PoseyHearne, TX
Home Health Care Attendant
08.2005 - 02.2019
Job overview
- Provided in-home personal care, such as bathing, dressing, and grooming assistance.
- Assisted with meal preparation and light housekeeping tasks.
- Monitored patient vital signs and reported changes to the physician or nurse.
- Transported patients to medical appointments and errands, as needed.
- Provided emotional support to patients and their families.
- Assisted with mobility issues, such as using a walker or wheelchair.
- Helped monitor medication schedules, ensuring timely administration of medications.
- Organized daily activities for patients according to individual needs and preferences.
- Offered companionship by engaging in conversations and activities with patients.
- Performed light cleaning duties within the home environment to ensure safety standards were met.
- Helped set up medical equipment used in the home health setting.
- Ensured that all medical supplies were properly stocked and inventoried.
- Observed symptoms of illness or changes in condition and reported them promptly.
- Performed light grocery shopping for clients when necessary.
- Provided compassionate care while respecting client's privacy rights at all times.
- Developed relationships built on trust with clients by providing quality service.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Helped client with medication self-administration.
- Tracked and reported clients' progress based on observations and conversations.
Education
Blinn CollegeBrenham, TX
Some College (No Degree) from Accounting
Xanterra Management Training Death Valley , CA
from Business Management
Skills
- Housekeeping
- Compassionate Patient Care
- Medication Management
- Care Plan Implementation
- Hospitality
- Meal planning and preparation
- Compassionate care
- Direct Patient Care
- Tactful communication
- Household tasks
- Client rapport
- Nutrition planning
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Care Assistant
Sucasa home health, a betterway home health, indep
09.2023 - Current
Assistant Housekeeping Manager
Xanterra Parks & Resorts
11.2022 - 09.2023
Home Health Care Attendant
Mary Posey
08.2005 - 02.2019
Blinn College
Some College (No Degree) from Accounting
Xanterra Management Training
from Business Management
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