Melissa Conway
Stevens Point,WI
Summary
Dynamic entrepreneur with 12 years of caregiving experience, blending clinical expertise with holistic practices at Moonscapes Apothecary. Skilled in inventory management and customer service, fostering strong client relationships. Certified in CBRF and medication administration, ensuring safety and efficacy. Proven track record in enhancing client satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Owner
Higher Escapes Metaphysical
- Assisted residents with daily living activities, promoting independence and dignity.
- Communicated effectively with residents and families to address concerns and provide updates.
- Maintained cleanliness and organization of living spaces, ensuring a safe environment.
- Monitored residents' health conditions, reporting changes to nursing staff promptly.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Owner
Moonscapes Apothecary
Stevens Point, WI
11.2024 - Current
- Developed and implemented inventory management systems to streamline product availability.
- Established relationships with vendors to enhance supply chain efficiency.
- Designed and launched promotional campaigns to increase customer engagement and sales.
- Create organic herbal products. Market product. Package orders. Maintained product knowledge as the primary creator, & held customer service best practices to improve client satisfaction.
Caregiver
Tanglewood Assisted Living
10.2025 - 01.2026
- Assisted residents with daily living activities, promoting independence and dignity.
- Communicated effectively with residents and families to address concerns and provide updates.
- Maintained cleanliness and organization of living spaces, ensuring a safe environment.
- Monitored residents' health conditions, reporting changes to nursing staff promptly.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Associate of Science - Business Management
Midstate Technical College
Stevens Point, WIHigh School Diploma -
Stevens Point Area Senior High
Stevens PointSkills
- Certified in all CBRF and Administration of medication on Green Bay, WI Registry
- 12 years previous caregiver experience
- Founded and operated a holistic wellness apothecary after 12 years in the healthcare field, combining clinical knowledge with natural healing practices
- Business OwnerBrought 12 years of hands-on healthcare experience into private holistic practice, with a strong foundation in personal care, professionalism, and ethical responsibility
- Customer service
- Hospitality
- Service to others
Timeline
Caregiver
Tanglewood Assisted Living
10.2025 - 01.2026
Owner
Moonscapes Apothecary
11.2024 - Current
Owner
Higher Escapes Metaphysical
Associate of Science - Business Management
Midstate Technical College
High School Diploma -
Stevens Point Area Senior High