Melissa Cooper
Spanish Fork,UT
Summary
Dynamic Fulfillment Associate with a proven track record at Dandy, excelling in order processing and inventory management. Recognized for enhancing workflow efficiency and customer satisfaction through meticulous attention to detail and effective teamwork. Skilled in quality control and training, consistently contributing to a positive workplace culture and achieving operational goals.
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Dandy
05.2021 - Current
- Oversaw daily fulfillment operations, ensuring timely and accurate order processing.
- Trained new associates on safety protocols and efficient pick-pack procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Coordinated inventory management to maintain optimal stock levels and minimize shortages.
- Monitored quality control measures, ensuring compliance with company standards and customer satisfaction.
- Collaborated with team members to streamline shipping processes, improving delivery speed.
- Utilized warehouse management systems for tracking orders and managing inventory effectively.
- Developed training materials to enhance onboarding processes for new employees in fulfillment operations.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Order Entry
- Imaging Laptop and Scanner for Practice
- Assigning Laptop and Scanner
Warehouse Worker
JCPenney
01.2018 - 08.2022
- Operated forklifts to efficiently move products throughout warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Coordinated shipping and receiving processes to optimize distribution efficiency.
- Trained new employees on safety protocols and operational procedures.
- Monitored quality control measures to maintain high standards of product integrity.
- Collaborated with team members to achieve daily operational targets and objectives.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
Education
High School Diploma -
Timpview High School
Provo, UTSkills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Team leadership
- Customer service
- Order picking skills
- Time management
- Friendly and courteous
- Excellent communication
- Quality control
- Data entry
- Order picking
- Shipping and receiving
Timeline
Fulfillment Associate
Dandy
05.2021 - Current
Warehouse Worker
JCPenney
01.2018 - 08.2022
High School Diploma -
Timpview High School