Melissa Cordero
Midland
Summary
I aim to obtain a position where I can progress more with my current skills and ability to work well with others.
Self-motivated to accomplish other projects apart from other duties. Multitask and organize in fast-paced environments, able to prioritize and meet deadlines. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
23
23
years of professional experience
Work History
Office Manager
SOUTH TEXAS URGENT CARE CLINIC
01.2022 - 01.2024
- My duties as an Office Manager are overseeing employees in the clinic, making sure the clinic is functioning efficiently daily, helping front desk staff when needed, attending to patients when they have complaints, balances on their bills and insurance
- I process payroll for two different accounts weekly, send EOBs to billers daily, make daily deposits, check patients' charts weekly to make sure providers close them promptly, keep an inventory of supplies and medications that are needed for the clinic, schedule interviews and prepare paperwork for New Hires, work on reports for charts that are incomplete or errors that need to be corrected, have weekly meetings with staff on problems and solutions, process lab orders with correct CPT codes, Injections with correct NDC code, send messages to nurses, providers, and front desk staff in ECW system for follow-ups or corrections, work on Workers Comp reports for patients that need to be sent to adjuster after each appointment, maintain a suspense file for report of discrepancies and perform follow-ups and processing actions for billers.
Registration Clerk
Stat Specialty Hospital
01.2019 - 01.2022
- My duties as a Registration Clerk are registering patients for Emergency Services and Outpatient Services
- I verify insurance, collect copays when needed, scan and audit patients' charts once the doctor and nurse have completed the visit with the patient, also update patients' charts when they are ready to be coded for billing, and schedule appointments for Outpatients for Labs and Radiology.
Secretary III
Akima Inc Laughlin Air Force Base
01.2017 - 01.2018
- My duties as a secretary III were in charge of Inventory for the Akima Contract
- I kept track of inventory of all tools on company vehicles and in different shops, communicated with Mgrs., and processed purchase orders when items were needed for shops
- I was the Primary Equipment Custodian for equipment items that were on the R-14 (CACRL) Custodian Auth/Custodian Receipt Listing, coordinated with the Supply Section and Government for approval to turn in equipment items and GFE items, submitted form 1348 to DRMO for items that are no longer needed or damaged.
Analysis/Procedures Clerk
Akima Inc. Laughlin Air Force Base
01.2011 - 01.2016
- My duties as an Analysis/Procedures Clerk were performing inspections in all areas in the Supply Section such as inspecting reports and making sure each section was compliant
- Follow-ups were done for corrections, monthly meetings were initiated for Mgrs/Customers for problem items, monthly letters were sent out to customers for status if items were still needed while on back order, and an updated Roster for Supply Section if changes needed to be made, a semi-annual analysis was performed on discrepancy reports for funds that were a loss or credited from other bases, updated checklist for all areas in Supply Section for IG Inspections.
Material Coordinator/Customer Service
Del-Jen Inc. Laughlin Air Force Base
01.2005 - 01.2011
- My duties as a Material Coordinator/Customer Service were assisting customers with status or ordering parts as needed for aircraft, working on a variety of reports that were due monthly, weekly, and annually, coordinating with the Funds Mgr for approval on all funds and also for the end of the fiscal year, maintained a suspense file for unserviceable assets, processed shipments once a reply was received from Item Mgr, processed lateral support for other bases as required, prepared cover letters for validations to modify items that were no longer needed from customer, coordinated with mobility/equipment section before out processing customers, maintained suspense file for a report of discrepancies and performed follow-up and processing actions.
Customer Service Clerk
Trend Western Laughlin Air Force Base
01.2002 - 01.2005
- My duties as a Customer Service Clerk were assisting customers with status or ordering parts as needed, working on a variety of reports that were due monthly, weekly, and annually, coordinating with Funds Mgr for approval on funds for the end of fiscal year, maintained a suspense file for unserviceable assets, processed shipments once a reply was received from Item Mgr
- Process lateral support for other bases as required.
Customer Service Clerk
East Inc. Laughlin Air Force Base
01.2002 - 01.2002
- My duties as a Customer Service Clerk were assisting customers with status or ordering parts as needed, working on a variety of reports that were due monthly, weekly, and annually, and coordinating with the fund's Mgr for approval on funds for the end of the fiscal year.
Receptionist
Concepts of Care Home Health Agency
01.2001 - 01.2002
- My duties as a receptionist were answering phones, preparing files for new patients, attending providers as needed, preparing all payroll and timesheets bi-weekly, working on accounts that needed to be paid for items that were ordered, filing all forms in corrected files for nurses as they completed their visits with patients.
Education
Del Rio High School
Del Rio, TX01.1990
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Excellent multi-tasking ability
- Clear oral/written communication
Knowledgeable
Knowledge of Microsoft, Windows, Excel Word, PowerPoint, and Outlook. Able to communicate effectively and work harmoniously with others and a Team Player. Can read, write, speak, and understand English/Spanish. Obtained a High School Diploma.
References
- Jon Stringfield, 706-513-5319
- Michelle Cervantez, 830-313-8680
- Blanca Larson, 830-734-5804
Timeline
Office Manager
SOUTH TEXAS URGENT CARE CLINIC
01.2022 - 01.2024
Registration Clerk
Stat Specialty Hospital
01.2019 - 01.2022
Secretary III
Akima Inc Laughlin Air Force Base
01.2017 - 01.2018
Analysis/Procedures Clerk
Akima Inc. Laughlin Air Force Base
01.2011 - 01.2016
Material Coordinator/Customer Service
Del-Jen Inc. Laughlin Air Force Base
01.2005 - 01.2011
Customer Service Clerk
Trend Western Laughlin Air Force Base
01.2002 - 01.2005
Customer Service Clerk
East Inc. Laughlin Air Force Base
01.2002 - 01.2002
Receptionist
Concepts of Care Home Health Agency
01.2001 - 01.2002
Del Rio High School
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