Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Cordova

Blanca,Colorado

Summary

Ambitious Head Waitress with Number years of experience serving in Type establishments. Proven history of inspiring positivity and productivity in employees. Dedicated to dynamic leadership and top-of-the-line customer service.

Encouraging Head Waitress known for increasing sales and decreasing employee training time. Personable and friendly worker with skill in Skill and commitment to fantastic customer service. Trained in Software use.

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Service-oriented Job Title with Number years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Ambitious server with Number years of experience boosting Type sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, Type and Type aspects of items. Logical salesperson focused on upselling Number% of customers resulting in additional earnings for restaurant and tips.

Versatile Job Title with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Versatile Job Title with Number years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of Number% due to friendliness, speedy service.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

20
20
years of professional experience

Work History

Head Waitress

Mama Lus Inc.
Blanca, CO
07.2012 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained staff members on use of POS system.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Managed food resources, memorized orders and coordinated customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials and took drink orders.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.

Education

Diploma -

Sierra Grande
Fort Garland, CO
05.2002

Skills

  • Billing and Payment Processing
  • Menu Memorization and Presentation
  • Bathroom Servicing
  • Special Requests and Substitutions
  • Warm and Friendly
  • Team Player
  • High-Volume Dining
  • Customer Needs Assessments
  • Dining Room Cleaning and Upkeep
  • Specials Promotion and Upselling
  • Guest Relations Management
  • Upselling Techniques
  • Assigning Tables
  • Age Verification
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Able to Lift 30 Pounds
  • Order Accuracy and Delivery
  • Plates Presentation
  • Conflict and Complaint Resolution
  • Hospitality Management
  • Promotional Materials
  • Professional Relationships
  • Safe Handling Standards
  • Guest Inquiries
  • Supporting Personal Needs
  • Supply Restocking
  • Debris and Trash Removal
  • Folding Ingredients
  • Station Preparation
  • Restaurant Operation
  • Safe Work Practices
  • Process Monitoring
  • Cleanliness Standards
  • Phone Inquiries
  • Suggestive Selling
  • Quality Control Guidelines
  • To-Go Order Preparation
  • Courteous Phone Demeanor
  • Table Monitoring and Turnover
  • Adaptable and Flexible
  • Tableside Service
  • Food Preparation and Safety

Timeline

Head Waitress

Mama Lus Inc.
07.2012 - Current

Diploma -

Sierra Grande
Melissa Cordova