Melissa Corn
CHESTERFIELD,IN
Summary
Proven problem-solver and hardworking team player, I've significantly enhanced guest satisfaction and operational efficiency at Touchpoint Medical. My expertise in sanitation and safety, coupled with a knack for effective communication and dispute resolution, has consistently improved team performance and customer service, showcasing my ability to lead and collaborate effectively.
Overview
11
11
years of professional experience
Work History
Housekeeper
Touchpoint Medical
11.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Deli Clerk
Payless
07.2016 - 11.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Manager
Pizza Hut
08.2014 - 05.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Crew Member
McDonald's
11.2013 - 09.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
Education
Core 40 -
Highland High School
Anderson, IN05.2009
Skills
- Teamwork
- Hardworking
- Problem solver
Timeline
Housekeeper
Touchpoint Medical
11.2021 - Current
Deli Clerk
Payless
07.2016 - 11.2021
Manager
Pizza Hut
08.2014 - 05.2016
Crew Member
McDonald's
11.2013 - 09.2014
Core 40 -
Highland High School
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