Melissa Costandine
Tooele,UT
Summary
Knowledgeable Desired Position with solid background as Co-Founder. Led strategic initiatives that drove significant business growth and operational efficiency. Demonstrated leadership in team building and agile project management.
Experienced with entrepreneurial ventures and strategic initiatives. Utilizes innovative thinking and business acumen to drive success. Track record of building cohesive teams and fostering growth.
Results-driven business professional prepared for high-impact roles. Extensive experience in shaping business strategies and fostering innovation. Strong focus on team collaboration and achieving results, adapting to changing needs. Demonstrated expertise in strategic planning and team leadership.
Overview
14
14
years of professional experience
Work History
Co-Founder
KismetMags
Draper, UT
01.2024 - 07.2025
Manager
Domino’s Pizza
White Bear Lake, MN
01.2022 - 04.2023
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained staff on efficient food preparation and customer service techniques.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Enhanced team performance through regular feedback and performance evaluations.
- Coordinated scheduling to meet peak demand while maintaining staff morale.
- Monitored financial transactions, ensuring accuracy in cash handling procedures.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Supervisor
University of Minnesota Twin Cities Security
Minneapolis, MN
01.2012 - 09.2014
- Handled Product intake including evaluation, cleaning, and research.
- Photographed all items from every angle to accurately display each product on the website.
- Maintained an organized inventory of items.
- Provides a familiar face with inventory knowledge to help customers make a confident purchasing decision.
- Packaged and shipped purchased inventory in a timely manner.
Manager
Walmart
Stillwater, MN
10.2018 - 01.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Papa Johns Pizza
Maplewood, MN
09.2016 - 10.2018
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service Representative
Wells Fargo
Shoreview, MN
05.2016 - 09.2016
- Developed promotional strategies to increase sales during off-peak hours.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
General Manager
Pizza Hut
Minneapolis, MN
09.2014 - 05.2016
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Education
Burlington High School
Burlington, WIVeterinary Science
University of Minnesota
Minneapolis, MNTimeline
Co-Founder
KismetMags
01.2024 - 07.2025
Manager
Domino’s Pizza
01.2022 - 04.2023
Manager
Walmart
10.2018 - 01.2022
Manager
Papa Johns Pizza
09.2016 - 10.2018
Customer Service Representative
Wells Fargo
05.2016 - 09.2016
General Manager
Pizza Hut
09.2014 - 05.2016
Supervisor
University of Minnesota Twin Cities Security
01.2012 - 09.2014
Burlington High School
Veterinary Science
University of Minnesota