Melissa Costanzo - Puleio
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
Work History
Everett High School
01.1990
Office Manager
The Biker, Outfitter
01.2012 - Current
- Successfully Applied for and Received State Required Licenses
- Extensive domestic driving and event show travel arrangements
- Maintained, coordinated, and tracked human resources paperwork
- Executed weekly payroll and commission funds
- Motorcycle Event Show planning
- Organized meetings with lenders, warranty companies, banks
- Updated Business Craigslist, E-bay, and Facebook Accounts daily
- Kept both electronic and physical Motorcycle Inventory up to date
- Maintained Registry of Motor Vehicle and State of Massachusetts records
- Both entered and paid invoices thru QuickBooks
- Online Vendor payments thru business account monthly auto pay
- Managing The online retail store inventory, payment, and shipping
- Phones, Scheduling pickup and delivery of m/c and power equipment
- Reconcile and file bank records
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Executive Assistant to CEO
Fairway Independent Mortgage
01.2011 - 01.2012
- Maintained schedules and travel for Owner, CEO, and Branch Manager
- Supply inventory and maintenance
- Extensive domestic travel arrangements
- Executed weekly reports for senior management
- Organized mortgage conference's for multiple attendees, real estate agents, and lawyers
- Wrote weekly commission-based reports for mortgage brokers in branch
- Tracked, approved, and maintained vacation, sick time, and overtime
- Scheduled Real Estate and Bank partner interviews for department
- Advanced experience with Microsoft and all window's applications
- Maintained schedules for Sr
- Regional Director and Sales manager
- Ordered background checks for internal and external candidates
Senior Veterinary Technician/Administrative Duties
Pine Banks Animal Hospital
01.2010 - 01.2011
- Liaison with doctors and clients to ensure client services
- Supported doctor in all surgical procedures
- Veterinary Technician duties as needed
- Food/Pharmaceutical inventory maintenance
Administrative Assistant
Kelly IT Resources
01.2006 - 01.2010
- Executives
- Maintained schedules and travel for Sr
- Regional Director and Sales Manager
- Extensive domestic travel arrangements
- Executed weekly reports for senior management
- Organized meetings for multiple attendees, for primary officers and their peers, in multiple states
- Maintained, coordinated, and tracked human resources paperwork
- Tracked, approved, and maintained vacation, sick time, and overtime
- Scheduled high level (Vice President and above) interviews for department
- Created Power Point presentations
- Advanced to experience with Microsoft and all window's applications
- Maintained schedules for Sr
- Regional Director and Sales manager
- Combined numerous financials from North East Region
- Ordered background checks for internal and external candidates
- Assisted with furniture and equipment as needed
Sr. Veterinary Technician/ Client Service Manager
Boston Veterinary Associates
01.2000 - 01.2006
- Created corporate website
- Created & maintained all corporate forms & communications both internal and external
- Marketing (mailing coupons)
- Created all advertising, newspaper, and Internet ads, to generate revenue through Power Point
- Planned & executed all corporate meetings and corporate parties
- Greeted patients and clients daily
- Executed inventory control
- Point of contact for clients and doctors at major animal hospitals
- Hired, trained & mentored junior technicians
- Liaison with upper management to ensure client services
- Supported doctor in all surgical procedures
- Instrumental participant during the move from clinic to multi-million-dollar hospital
Administrative Assistant III
Putnam Investments
01.1995 - 01.2000
- Call Center Operations
- Managed up to 3 Upper Executives Calendars Simultaneously
- Planned team Building Exercises and Meetings on and Offsite
- Designed and Produced Power Point Presentations
- Was Interictal part of the move from Boston to Andover in 1997
Fisher College Junior
01.1991 - 01.1992
Education
Business Administration
Fisher College
Boston, MASkills
- Information Confidentiality
- Mail Handling
- Engineering Principles
- Project Management
- Sorting and Labeling
- Business Administration
- Customer Relations
- Travel Coordination
- Train Employees
- Team Bonding
- Credit and Collections
- Financial Statements
- Manage Contracts
- Conflict Management
- Marketing Management
- Office Supplies and Inventory
- Client Correspondence
- Clerical Support
- Scheduling
- File and Data Retrieval Systems
- Manage Inventory
- Greet Guests
- Written Communication
- Database Administration
- Corporate Social Responsibility
Timeline
Office Manager
The Biker, Outfitter
01.2012 - Current
Executive Assistant to CEO
Fairway Independent Mortgage
01.2011 - 01.2012
Senior Veterinary Technician/Administrative Duties
Pine Banks Animal Hospital
01.2010 - 01.2011
Administrative Assistant
Kelly IT Resources
01.2006 - 01.2010
Sr. Veterinary Technician/ Client Service Manager
Boston Veterinary Associates
01.2000 - 01.2006
Administrative Assistant III
Putnam Investments
01.1995 - 01.2000
Fisher College Junior
01.1991 - 01.1992
Everett High School
01.1990
Business Administration
Fisher College
NOTARY PUPLIC
Just Renewed
Expires July 2029
NOTARY PUPLIC
Just Renewed
Expires July 2029
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