Melissa Costin
Elyria
Summary
A diligent STNA and Dietary Manger with a background as a Resident Assistant. Proven ability to foster supportive and inclusive living environment, efficiently resolving conflicts and enhancing resident satisfaction. Demonstrated leadership and communication skills in managing community living. Experience with payroll, staffing, conflict resolution and resident support. Utilizes effective communication and leadership to maintain positive working environment. Track record of fostering inclusive and engaging in a positive work atmosphere.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Otterbein Senior Living
10.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Coordinated social and recreational activities to enhance resident engagement.
- Communicated effectively with team members to address resident needs promptly.
- Documented resident interactions and changes in health status for care continuity.
- Supported staff in maintaining a clean and organized living environment.
STNA
Life Care Center of Elyria
01.2022 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control procedures to maintain a safe environment.
- Collaborated with healthcare team to develop individualized care plans.
- Trained new staff on patient care protocols and facility procedures.
- Enhanced patient mobility through exercise programs tailored to individual needs.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
Dietary Manager
The Renaissance Retirement Campus
07.2018 - 01.2022
- Managed dietary operations, ensuring compliance with health regulations and industry standards.
- Supervised kitchen staff, providing training on food safety protocols and best practices.
- Collaborated with healthcare professionals to assess and adjust meal plans for residents with specific health conditions.
- Conducted regular quality assurance audits to maintain high standards of food service delivery.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Championed an environment focused on teamwork and collaboration among dietary department staff members leading toward improved morale.
- Provided ongoing education for nursing staff regarding therapeutic diets and proper feeding techniques to enhance patient care.
- Managed successful transitions from paper-based to digital menu systems, reducing errors and improving communication between staff members.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Education
High School Diploma -
Lorian County Community Collage
1005 Abbe Rd N. Elyria, OH 44035High School Diploma -
Open Door Christian Academy
8287 W Ridge Rd, Elyria, OH 44035Skills
- Time management
- Team player
- Supportive
- First aid and CPR
- HIPAA compliance
- Staff training
- Staff meeting coordination
- Health and safety compliance
- Residential support
Timeline
Resident Assistant
Otterbein Senior Living
10.2025 - Current
STNA
Life Care Center of Elyria
01.2022 - Current
Dietary Manager
The Renaissance Retirement Campus
07.2018 - 01.2022
High School Diploma -
Lorian County Community Collage
High School Diploma -
Open Door Christian Academy