Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Covarrubias

Conroe,TX

Summary

Aspiring Human Resource Manager with a Secret Security Clearance and over 12 years experience in HR practices, overseeing performance management, policies, and programs while coordinating with senior staff in resolving problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Human Resource Management

Army
11.2012 - 01.2024
  • Researched complex employee issues that affected Company readiness and proposed building relationships/communications between employees and their supervisors.
  • Analyzed and tracked all pay and payroll inquiries resulting in zero unresolved pay issues.
  • Provided support and guidance securing legal and operational compliance of over 100 employee disciplinary, termination, and investigation packets.
  • Guided coaching/counseling to over 50 newly assessed employees.
  • Managed training of 2 medical and human resource supervisors within the Company.
  • Proposed and Managed internal online application resulting in ease of 172 personnel company communications.
  • Served as Company liaison to manager who Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Security Manager

Army
05.2018 - 01.2024
  • Managed company employee compliance with security clearance requirements for 172 position titles.
  • Provided strong communication to employees of importance of holding proper security clearance.
  • Conducted regular security clearance audits in federal system and assessments weekly to identify potential security risks and vulnerabilities.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks

Department Manager

JC Penney
04.2010 - 04.2018
  • Managed three specialty departments including 20 associates and one commission department.
  • Created and managed daily sales goals and consistently coach commission team members on reaching their goals.
  • Guided, assisted, coached, and supported associates to help them deliver exceptional customer experience. Meet established performance standards for role; including product and service sales, customer service, profit, productivity, and attendance.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Human Resource Supervisor

JCPENNEY
06.2009 - 05.2010
  • Oversaw hiring, staffing, and labor law compliance.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Liaised between multiple business divisions to improve communications.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.


Education

Associate of Science -

Marion Military Institute
Marion, AL

CNA - Nursing Assistance

Lonestar Community College
Houston, TX

Skills

  • Company Liaison
  • HR Systems
  • Daily data spreadsheets
  • Organizational Improvements
  • Pay inquiries
  • Microsoft Office
  • Interpersonal Skills
  • Strong work ethic

Languages

Spanish
Native or Bilingual

Timeline

Security Manager

Army
05.2018 - 01.2024

Human Resource Management

Army
11.2012 - 01.2024

Department Manager

JC Penney
04.2010 - 04.2018

Human Resource Supervisor

JCPENNEY
06.2009 - 05.2010

Associate of Science -

Marion Military Institute

CNA - Nursing Assistance

Lonestar Community College

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Melissa Covarrubias