Melissa Cowman
Talent Acquisition Manager
Dublin,OH
Summary
Creative talent acquisition professional with a record of developing and implementing an effective talent acquisition strategy by building relationships with candidates and hiring teams.
Overview
14
14
years of professional experience
Work History
Talent Manager/Professional Development Manager
SOUTHEASTERN EQUIPMENT COMPANY
03.2019 - Current
- Full cycle recruiting and onboarding for exempt and non exempt roles (C-Suite to Associate) across 5 states
- Source active and passive talent
- Tailor creative approaches to onboarding and training
- Addressing gaps in the skill sets of tenured employees
- Acted as a true partner to hiring managers by building trust and providing thorough candidate summaries
- Offer creation, presentation, and negotiation
- Leveraging technology to maximize efficiency in both the recruiting and hiring process Customer Relationship Coordinator
- Create and conduct customer telephone/email surveys
- Craft responses and solutions to customer issues across 18 branches (Ohio, Kentucky, Michigan, Indiana, West Virgina)
- Represent the SEE brand at Trade Shows and Expos
- Train new Sales and Administration employees on the CRM (Salesforce)
- In cooperation with the corporate leadership team, develop the SEE employee onboarding plan and learning objectives
- Administer new hire assessments and evaluations
- Manage the talent acquisition vendor
Talent Acquisition
VIVO GROWTH PARTNERS
10.2017 - 12.2018
- Full cycle recruiting from creating descriptions, posting, mining, and networking to build a talent pool
- Screen resumes, develop standardized interview criteria for exempt and nonexempt positions across industries throughout the region
- Evaluate interviewees, make recommendations that ensure hiring entities to make the best choice
- Develop social media recruiting opportunities to identify applicants and secure referrals
- Extensive use of Online ATS Hire to manage 8-10 interviews daily, 10-15 phone calls, screening up to 100 resumes
Retail Sales Lead
FRONTGATE, INC
01.2016 - 09.2017
Recruiter
VOICE DATA SOLUTIONS
Columbus, OH
01.2011 - 01.2016
- Responsible for developing and implementing all aspects of human resources strategies for inbound sales/ distribution/contact center (VDS) including: full cycle recruiting from sourcing to interviewing for all positions throughout the business (customer service, software, and facility associates)
- Built a candidate pipeline by creating an exceptional candidate experience and investing in job seeker success
- Created and implemented the VDS telephone interview protocol and hiring standards, which were implemented with much success
- Created the new employee orientation and training regimen to increase saturation rate of material
- 70% of the day spent in full cycle recruiting of exempt and nonexempt personnel, filling on average 3 different positions per week
- Use a wide variety of sourcing strategies to identify potential candidates: cold calling, job boards, community outreach, Indeed, and LinkedIn
- Created the VDS talent development, pto, and wellness programs
Education
Bachelor’s Degree - Human Resources Management
Associate of Science Mental - Health/Chemical Dependency
Page 2 of 2 Melissa Cowman
Skills
Onboarding processes
Performance appraisals
Interviewing
Employee relations
Applicant tracking systems
Recruitment
Candidate sourcing
Data-driven decision making
Candidate pipeline management
Salary and benefits negotiations
Job posting optimization
Collective bargaining agreements
Persuasive sales techniques
Recruitment and hiring
Building partnerships
Employee referral programs
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company Culture401k matchHealthcare benefitsPersonal development programsCertification
- PHR HRCI 06/2024
Timeline
Talent Manager/Professional Development Manager - SOUTHEASTERN EQUIPMENT COMPANY
03.2019 - Current
Talent Acquisition - VIVO GROWTH PARTNERS
10.2017 - 12.2018
Retail Sales Lead - FRONTGATE, INC
01.2016 - 09.2017
Recruiter - VOICE DATA SOLUTIONS
01.2011 - 01.2016
Franklin University, Columbus State Community College - Bachelor’s Degree, Human Resources Management
- Associate of Science Mental, Health/Chemical Dependency
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