Summary
Overview
Work History
Timeline
Generic

MELISSA COX

Rosamond,CA

Summary

Library professional with solid background in circulation and organizing Air Force library resources. Utilizes strong organizational skills and attention to detail to maintain accurate and accessible collections. Track record of providing excellent customer service to patrons, ensuring positive and informative library experience.

Overview

8
8
years of professional experience

Work History

SENIOR LIBRARY TECHNICIAN

EDWARDS AFB TECHNICAL RESEARCH LIBRARY
Edwards, CA
03.2024 - Current

40 hours/week NJ-3

Administers the day-to-day operation of the circulation desk. Charges and discharges library materials via the library's ILS. Retrieves and shelves library materials and performs shelf reading, inventory/withdrawal of library materials. Prepares AF Forms for control, receiving, circulation and return of classified materials, verifying users' proper security clearances and need-to-know for access to classified scientific/technical information. Prepares lists of new accessions, maintains Periodicals Holdings List, and maintains official files and vendor catalog files. Provides data for monthly, annual, and any required reports. Provides ready reference services to library clientele. Locates required information and materials for users by using all standard and specialized indexes, guides, directories, catalogs, and online databases. Uses various search strategies within the library's holdings and the inter-library loan (ILL) network to locate materials requested by patrons or to respond to requests for materials from other libraries. Obtains materials from other libraries/organizations by generating ILL requests from appropriate sources, using the OCLC-ILL subsystem. Processes ILL requests received from other libraries/organizations/institutions, and charges/discharges materials loaned/borrowed. Prepares library materials for circulation, distributing the material to the requesting organization. Maintains automated/manual statistics. Oversees procurement/acquisitions for library materials. Processes order documentation for print and electronic materials, verifying acquisition information from vendor sources. Checks order documentation against library holdings for duplication and location of materials before submitting documentation to the director for purchase decision. Inspects incoming library materials for receipt and control.

COMMUNITY COHESION COORDINATOR

412FSS/FSWP, EDWARDS AFB
Edwards, CA
08.2023 - 03.2024

40 hours/week NH-02

Planned, managed, and directed Unite program to support the units, military members, and their families and provided cohesive moral building programs. Designed programmed activities to support unit cohesion, improve lethality of Airmen and resiliency for Airmen and their families. Maintained and distributed allocated funds and coordinated with each squadron to track and maintain allocated Appropriated and non-appropriated funds for use of squadron Unite events. Submit all required documentation to accounting office for reimbursements and kept proper documentation of all monies spent.

SENIOR LIBRARY TECHNICIAN

EDWARDS AFB LIBRARY
02.2022 - 08.2023

40 hours/week NAF-03

Administered the day-to-day operation of the circulation desk. Monitored all circulation and technical services and resolved problems and deviations. Evaluated circulation and technical services policies, procedures, and processes and recommended improvements to director. Established a good rapport with both new and established patrons. Provided ready reference services to library clientele. Utilized SirsiDynix Symphony ILS to locate required information and materials for library patrons. Maintained Inter-library loan program to include taking customer requests and determining availability of ILL requested material in the library's on-line catalog, other libraries around the world using OCLC. Updated on-line records to reflect the current status of loans, provided users with status reports. Oversaw procurement/acquisitions for all library materials. Performed copy cataloging of books, audiovisual, and other library materials, using OCLC. Monitored expenditures versus allocations for all monies to include appropriated and non-appropriated budgets and responsible for protection of assets and financial resources. Maintained automated/manual statistics for annual LARP. Administered library programs and prepared after action report and evaluation. Assisted in developing the library marketing plan and event publicity and promotion materials. Maintained library social media to include Facebook and Libguide pages. Planned, established, conducted, and maintained the library safety training program. Prepared and presented library information briefing at monthly FTAC course. Assumed command as library director for six months in the absence of a librarian.

CIRCULATION TECHNICIAN

EDWARDS AFB LIBRARY
08.2020 - 02.2022

32 hours/week NAF-02

Responsible for all circulation service operations. Assisted in training new library aids and technicians on circulation tasks. Independently preformed circulation and registration duties by implementing established procedures for circulation functions. Provided ready reference services to library customers by locating required information using standard library reference tools. Retrieved and shelved library materials and performed shelf reading, inventory/withdrawal of library materials. Assisted the supervisory librarian in developing and implementing programs and the marketing and publicity of library services and events. Assisted with annual inventory of collection. Demonstrated the proper use of library equipment (copier, printers, scanner, fax) to users.

PROGRAMMING TECHNICIAN

GOODFELLOW AFB LIBRARY
08.2019 - 07.2020

NAF-02

Assisted with automated and manual circulation duties, registering and deleting users, charging and discharging library materials, taking requests for holds and interlibrary loans, and checking to ensure those requests were filled. Acquisitions for all children and YA titles to be added to library collection. Plan, develop, market, and executed programs to support the installation needs and support Airmen and their families. Coordinated with other agencies to execute programs to include annual summer reading program, weekly story time, movie and board game nights, and holiday exodus events.

LIBRARY AIDE

GOODFELLOW AFB LIBRARY
01.2018 - 08.2019

NAF-01

Shelved books, magazines, and other library materials ensuring all materials were re-shelved in correct order. Reviewed the library collection to ensure library materials were maintained in correct order in their assigned areas. Checked condition of books in designated areas, removing obsolete/damaged materials for review by a librarian. Processed new, rebound, and reconditioned library materials for circulation and reference according to established procedures. Assisted patrons with automated and manual circulation duties, registering and deleting customers, charging and discharging library materials, taking requests for reserves and interlibrary loans, and checking to ensure those requests are filled. Assisted users in locating books and information using the Integrated Library System (ILS), online databases and other Internet resources and on the shelves, referring difficult questions to lead technician or librarian. Performed routine clerical tasks such as answering the telephone, taking messages, and referring callers or visitors to the appropriate staff member. Assisted new Airman in accessing required websites for Air Force computer based trainings. Assisted in office account duties as needed. Following established procedures, assisted with the library procurement/acquisition process.

Timeline

SENIOR LIBRARY TECHNICIAN

EDWARDS AFB TECHNICAL RESEARCH LIBRARY
03.2024 - Current

COMMUNITY COHESION COORDINATOR

412FSS/FSWP, EDWARDS AFB
08.2023 - 03.2024

SENIOR LIBRARY TECHNICIAN

EDWARDS AFB LIBRARY
02.2022 - 08.2023

CIRCULATION TECHNICIAN

EDWARDS AFB LIBRARY
08.2020 - 02.2022

PROGRAMMING TECHNICIAN

GOODFELLOW AFB LIBRARY
08.2019 - 07.2020

LIBRARY AIDE

GOODFELLOW AFB LIBRARY
01.2018 - 08.2019
MELISSA COX