Summary
Work History
Education
Skills
Timeline
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Melissa Cremonese

Albuquerque,NM

Summary

Patient Care Technician with a proven track record at University of New Mexico Hospital, excelling in team collaboration and problem-solving under pressure. Recognized for enhancing ICU efficiency and maintaining documentation accuracy while providing compassionate care. CPR certified, with a strong commitment to professionalism and cultural competency in diverse healthcare settings.

Work History

Patient Care Technician, ICU

University of New Mexico Hospital
  • Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
  • Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
  • Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
  • Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
  • Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
  • Contributed to a positive ICU environment by collaborating effectively with interdisciplinary team members on patient care plans.
  • Participated in ongoing professional development opportunities such as workshops or training sessions to remain current on industry standards related to Patient Care Technician roles in an ICU setting.
  • Exemplified professionalism when interacting with patients'' families regarding updates on medical conditions while respecting privacy boundaries set forth by HIPAA regulations.
  • Maintained a clean and organized work area by performing routine equipment checks, restocking supplies, and sanitizing surfaces as needed.

Assistant Manager

Cavender's Boot City
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Associate of Arts - Pre-Health Science

Central New Mexico Community College
Albuquerque, NM
08-2020

Associate of Arts - Patient Care Tech

Central New Mexico Community College
Albuquerque, NM
04-2019

Associate of Applied Science -

Central New Mexico Community College
Albuquerque, NM
04-2017

Skills

  • Professionalism and ethics
  • Documentation accuracy
  • Cultural competency awareness
  • Team collaboration aptitude
  • Stress management technique
  • Active listening
  • Team collaboration
  • Safety protocols
  • Data collection
  • Corrective action planning
  • Compassionate care
  • Patient observation
  • Adaptable
  • Emotional support

Timeline

Patient Care Technician, ICU

University of New Mexico Hospital

Assistant Manager

Cavender's Boot City

Associate of Arts - Pre-Health Science

Central New Mexico Community College

Associate of Arts - Patient Care Tech

Central New Mexico Community College

Associate of Applied Science -

Central New Mexico Community College
Melissa Cremonese