Melissa Cribbs
Zephyrhills,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
26
26
years of professional experience
Work History
Office Manager
G.A. Porter Roofing Contractor, Inc.
02.1998 - 09.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Supported change management by addressing impacts of new accounting policies, financial statement initiatives, and non-standard transactions.
- Bolstered revenues by creating codes for accounting tasks, cost estimation, and revenue generation.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for [Number] employees.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for executive staff.
Education
High School Diploma -
East Bay High School
Gibsonton, FL05.1998
Skills
- Data Entry
- Bookkeeping
- Supply Management
- Office Management
Timeline
Office Manager
G.A. Porter Roofing Contractor, Inc.
02.1998 - 09.2023
High School Diploma -
East Bay High School
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