Melissa Cruz
Corpus Christi,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Attendance Officer
Corpus Christi Independent School District
09.2018 - Current
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Collaboratively worked to execute attendance plans and assist school district increase enrollment numbers.
- Aided departmental initiatives, directives and strategies to contribute to project success.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Created case files and maintained current data in each file.
- Liaised between departments to facilitate communication and keep appropriate parties updated on attendance policies and truancy laws.
Data Entry Clerk
Corpus Christi Independent School District
07.2013 - 09.2018
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Developed data entry policies and procedures in compliance with company standards..
- Conducted audits of existing data entry processes.
Shift Supervisor
STARBUCKS COFFEE COMPANY
05.2007 - 07.2013
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Business Administration And Management
University of The Incarnate Word
San Antonio, TX12.2020
Skills
- Microsoft Excel
- Business Management Principles
- Financial Statements
- Staff Training
- Accounting Techniques
- Project Management
- Customer Service
- Data Entry
- Cost Management
- Ordering/Purchasing
Timeline
Attendance Officer
Corpus Christi Independent School District
09.2018 - Current
Data Entry Clerk
Corpus Christi Independent School District
07.2013 - 09.2018
Shift Supervisor
STARBUCKS COFFEE COMPANY
05.2007 - 07.2013
Bachelor of Science - Business Administration And Management
University of The Incarnate Word