Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Cuevas

Sayre

Summary

Highly motivated and dedicated individual with a strong background in sales, customer service, and business management. Proven ability to meet and exceed goals, manage customer relationships, and take on new responsibilities. Recognized by multiple employers for leadership potential and promotions to management-level roles.

Dynamic professional with proven leadership at Scentsy, excelling in client relationships and team development. Achieved over 100% of sales goals through strategic marketing and personalized service. Skilled in problem-solving and quality assurance, consistently enhancing operations. Recognized for attention to detail and continuous improvement, driving success in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Independent Scentsy Consultant

Scentsy
09.2020 - Current
  • * Managed and operated a small business as an independent sales consultant, handling all aspects of business development, sales, and customer relations.
  • * Generated and pursued sales leads through in-person events and online platforms, consistently meeting and exceeding personal sales goals.
  • * Cultivated and maintained a loyal customer base through personalized communication and follow-up, ensuring high customer satisfaction and repeat business.
  • * Developed and executed marketing strategies, including creating promotional content for social media and email campaigns to increase brand awareness.
  • * Conducted product demonstrations and presentations to showcase merchandise and educate customers on features and benefits.
  • * Maintained inventory levels, processed all customer orders, and managed product delivery and distribution.
  • * Handled all aspects of financial management for the business, including tracking sales revenue, managing expenses, and maintaining accurate records.
  • *Recruited and provided training and support to a team of new consultants, fostering their growth and development.

Fast Food Preparation Worker

SUBWAY®Restaurants
02.2017 - 12.2019
  • * Selected and trained for an Assistant Manager position, demonstrating high performance and strong leadership potential.
  • * Provided excellent customer service and prepared food to customer specifications in a fast-paced environment.
  • * Accurately handled cash and credit card transactions.
  • * Assisted with daily store operations and administrative duties, including taking and recording daily food temperatures.

Food Service Worker

Grandy's Restaurant
07.2016 - 12.2016

* Offered a full-time management position after six months of employment, demonstrating high performance and leadership potential.

* Managed the entire drive-thru process independently, from taking orders via headset to expediting, preparing, and bagging food.

* Prepared food items according to company standards, including cooking and assembling meals.

* Provided excellent customer service at the counter and drive-thru.

* Ensured a clean, organized, and sanitary work environment in the kitchen and dining areas.

* Handled cash and credit card transactions accurately.

Education

High School Diploma -

Elk City High School
Elk City, OK
2017

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Customer relationship management
  • Continuous improvement
  • Quality assurance

Timeline

Independent Scentsy Consultant

Scentsy
09.2020 - Current

Fast Food Preparation Worker

SUBWAY®Restaurants
02.2017 - 12.2019

Food Service Worker

Grandy's Restaurant
07.2016 - 12.2016

High School Diploma -

Elk City High School