Melissa Cuevas-Rivera
Summary
Dynamic Office Manager with a proven track record at Center For Effective Life Transitions, excelling in customer service and organizational skills. Expert in maintaining confidentiality and driving operational excellence, I effectively managed staff and inventory, ensuring smooth operations and positive client relations. Committed to fostering a productive work environment.
Overview
8
8
years of professional experience
Work History
Office Manager
Center For Effective Life Transitions
12.2017 - 03.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Inventory Manager
Kut Haus Salon
10.2016 - 10.2017
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Store Manager
CosmoProf
10.2010 - 03.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Rialto High School
Rialto, CA06-2006
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Relationship building
- Inventory control
- Staff management
- Employee training
- Policy implementation
Languages
English
Native or Bilingual
Timeline
Office Manager
Center For Effective Life Transitions
12.2017 - 03.2019
Inventory Manager
Kut Haus Salon
10.2016 - 10.2017
Store Manager
CosmoProf
10.2010 - 03.2017
High School Diploma -
Rialto High School
Similar Profiles
Natalia MooreNatalia Moore
Direct Support Professional at Center For Life TransitionsDirect Support Professional at Center For Life Transitions
Kari HicksKari Hicks
Registered Nurse Case Manager, Hospice at Transitions Life CareRegistered Nurse Case Manager, Hospice at Transitions Life Care
Myranda RhoadesMyranda Rhoades
DSP (Direct Support Professional) at Ron Wilson Center For Effective LivingDSP (Direct Support Professional) at Ron Wilson Center For Effective Living
Amjad ALIAmjad ALI
OFFICE MANAGER at PAKIAT DOCUMENTS CLEARING SERVICESOFFICE MANAGER at PAKIAT DOCUMENTS CLEARING SERVICES
Marisol RodriguezMarisol Rodriguez
Office Manager at Bonneville DentalOffice Manager at Bonneville Dental