Melissa Curinga-DeLuca
Middletown,DE
Summary
Detail-oriented Degree Works Coordinator with proven expertise in problem analysis and project coordination. Adept at enhancing data accuracy and fostering collaboration among departments to support student success.
Overview
15
15
years of professional experience
Work History
Degree Works Coordinator
Pace University
01.2023 - Current
- Identified and resolved errors in Degree Works worksheets across all programs.
- Updated Degree Works worksheets in Scribe with latest information to keep records current and accurate.
- Managed communication between departments, ensuring alignment with Requisite project objectives and timelines.
- Collaborated with academic departments to optimize course curriculum based on waiver/substitution data and student needs for the Degree Works project.
- Organized, reviewed, and filed documentation for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Improved data integrity by conducting regular audits of students' Banner record data and making necessary corrections.
- Coordinated effectively with admissions offices to update student records for the correct Program and Major codes.
- Maintained positive relationships with faculty members and advisors to facilitate seamless coordination on program requirement changes in the catalog and other academic matters impacting students' experiences, like degree conferral and requisites.
- Participated in the development of institutional policies related to registration, graduation requirements, and financial aid compliance while working with the Campus Works on the Pace Works project.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
- Conducted Degree Works workshops for advisors, chairs and registrar staff to support the University's graduation rate goals and Federal and State financial aid compliance.
Office of Student Assistance Representative
Pace University
01.2012 - 01.2023
- Conducted degree audits and conferrals for pending degree candidates for all Pleasantville Campus academic programs.
- Processed student forms and filed those forms correctly in the Student Account or Registrar appropriate Xtender digital file folders.
- Supported student registration for courses and tuition obligation resolutions with excellent customer service.
Education
Certificate - Paralegal Studies
Mercy College
White Plains, NYBBA - Human Resources Management
Pace University
Pleasantville, NYSkills
- Problem analysis and resolution
- Customer service
- Database management
- Decision-making
- Project coordination
Leadership Award
Pace Works Project
Timeline
Degree Works Coordinator
Pace University
01.2023 - Current
Office of Student Assistance Representative
Pace University
01.2012 - 01.2023
Certificate - Paralegal Studies
Mercy College
BBA - Human Resources Management
Pace University