Dynamic healthcare leader with 19 years of Respiratory Therapy experience and a newly earned B.A. in Health Administration, driving patient-centric care and operational excellence in matrixed environments. Expert in leading cross-functional teams, optimizing workflows, and implementing data-driven strategies to enhance patient outcomes and operational efficiency. Positioned to lead AbbVie’s Patient Support Programs with a proven record in quality improvement and stakeholder collaboration.
Team coaching, Stakeholder engagement, Project management, Cross-functional collaboration, Patient advocacy, Engagement strategies, Treatment plan development, CMS compliance, Process optimization, Quality improvement, Root cause analysis, Workflow streamlining, Electronic medical records (EMR), Data analysis, Quality metrics reporting, MS Office (Word, Excel, PowerPoint)