Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Daffron

Spindale,NC

Summary

Motivated cashier and stocker with 9 years of experience in retail. Accomplished various tasks daily, including cashier, stocking shelves, and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Deb's Mini Mart
08.2020 - 11.2020
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Deli Clerk

Ingles Supermarket
03.2019 - 07.2019
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.

Cashier/Restaurant Waiter

Griffin's Grocery
04.2018 - 02.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Lead Dishwasher

Cascades Mountain Resort
09.2017 - 03.2018
  • Improved kitchen efficiency by streamlining dishwashing processes and maintaining organization.
  • Reduced wait times for clean dishes by prioritizing tasks and managing time effectively.
  • Enhanced cleanliness standards with thorough sanitization of all dishware, utensils, and cooking equipment.
  • Increased workplace safety by consistently adhering to health and sanitation guidelines.
  • Assisted in expediting food orders during peak hours, ensuring timely service to customers.
  • Facilitated smooth kitchen operations through prompt removal and disposal of waste materials.
  • Contributed to team success by cross-training as a line cook, providing support during busy periods.
  • Streamlined the workflow for the dishwashing station, increasing overall kitchen productivity.
  • Promoted a positive work environment with strong communication skills among all staff members.

Cashier

Walmart
06.2016 - 10.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Vocational Degree - Veterinarian Assisting

PIMA Medical Institue
Chula Vista, CA
11.2010

High School Diploma -

Chula Vista Senior High School
Chula Vista, CA
11.2009

Skills

  • POS System Operation
  • Customer Service
  • Team Leadership
  • Policy Enforcement
  • Transaction Approvals
  • New Hire Training
  • Flexible Schedule
  • POS System
  • Adaptability and Dependability
  • Cashier Training
  • Store Opening and Closing
  • Positive Attitude
  • Heavy Lifting
  • Cash Drawer Reconciliation
  • Merchandise Zoning
  • Merchandise Stocking
  • Punctual and Reliable
  • Safety Rules
  • Deposit Preparation
  • Money Handling
  • Cash Register Operation
  • Product Restocking
  • Cash Handling Expertise

Timeline

Cashier Team Lead

Deb's Mini Mart
08.2020 - 11.2020

Deli Clerk

Ingles Supermarket
03.2019 - 07.2019

Cashier/Restaurant Waiter

Griffin's Grocery
04.2018 - 02.2019

Lead Dishwasher

Cascades Mountain Resort
09.2017 - 03.2018

Cashier

Walmart
06.2016 - 10.2017

Vocational Degree - Veterinarian Assisting

PIMA Medical Institue

High School Diploma -

Chula Vista Senior High School

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Melissa Daffron