Melissa Dalrymple
Detail-oriented Office Administrator
New Lenox,United States
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
13
13
years of professional experience
Work History
Operational Support Lead
Robert Half International Inc.
Orland Park, IL
10.2021 - 09.2023
- Providing primary support to all Illinois Region.
- Onboarding new employees and processing employee terminations.
- Preparing, sending, and monitoring candidate pre-placement and on-boarding documents for completion and compliance.
- Entering candidate information into internal database system.
- Tracking and managing candidate time sheet entry, preparing payroll/billing adjustments, and assisting with candidate unemployment claims.
- Managed over 50 recruiter calls per day,
- Reviewing and submitting invoices, following budgetary guidelines.
- Managing inventory of all office supplies, office equipment and postage
- Coordinating with District team for projects and reporting
- Supporting revenue generating activities
- Assisting in lead generation, job posting, and reporting processes.
- Aiding in various marketing efforts (calls, emails, etc.)
- Helping, as needed, with candidate sourcing and resume review.
Nanny
Child Care Services
Chicago, IL
02.2018 - 10.2021
- Established and maintained safe environment for 3 children ranging from 2 months of age to 4 years old.
- Administered basic first aid and medication in emergency situations.
- Assisted children with homework assignments and special projects across different subjects.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles, and read books to young children.
- Prepared meals and snacks for children based on dietary guidelines.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Bartender
The Whistle Sports Bar And Grill
Tinley Park, IL
06.2017 - 09.2021
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upheld strict regulations for safe alcohol service and food safety.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Mixed over 100 unique and interesting cocktails for customers, including bar specials.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared garnishes by evenly slicing and pitting fruits.
- Assisted with inventorying beverage stock and bar supplies.
Mobile Patient Care Technician
HealthTronics
Harvey, IL
11.2017 - 01.2019
- Ensured timely delivery, set up, and pickup of equipment/materials to and from various destinations and facilities.
- Memorized multiple different hospitals and surgery centers rules and regulations.
- Complied with every hospital and surgery center safety regulations.
- Accurately obtained and recorded patient medical and billing information for Urologist.
- Ensured safe and secure patient environment by maintaining awareness of safety hazards, hospital rules, and HIPPA.
- Assisted physicians in set up for any in patient procedures.
- Maintained cleanliness, neatness, and overall appearance, working order of equipment, vehicle, and site work areas.
- Maintained knowledge of HIPPA, confidentiality and respect of patient’s right to privacy.
- Documented patient information and care activities in electronic health record.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Data Entry Clerk
Alverno Clinical Laboratories
Hammond, IN
07.2016 - 11.2017
- Responsible for performing over 100 specimen verification for every specimen received into department.
- Performed specimen bar-coding, patient registration and accessioning into different LIS systems for Soft.
- Handled specimen for ancillary testing as needed.
- Troubleshooted specimen issues for items such as patient identification on specimen containers/requisitions and/or insurance.
- Completed proper documentation of specimen issues.
- Clerical duties include filing of specimen logs.
- Correctly coded and billed medical claims for various hospital and facilities.
- Determined specimen acceptability, consulting with specimen processing supervisor, technologist, or pathologist as needed taking appropriate action when necessary.
- Accurately observed laboratory procedures for specimen processing while ensuring specimen integrity.
- Retained HIPPA knowledge.
Administrative Assistant
Naylor Pipe Company
Chicago, IL
06.2010 - 01.2016
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by scheduling appointments and organizing itinerary.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed over 50 phone calls and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Processed payroll garnishments such as tax liens and child support.
Education
Associate of General Studies -
Indiana University Northwest
Gary, INHigh School Diploma -
De La Salle Institute
ChicagoSkills
Verbal and Written Communicationundefined
Timeline
Operational Support Lead
Robert Half International Inc.
10.2021 - 09.2023
Nanny
Child Care Services
02.2018 - 10.2021
Mobile Patient Care Technician
HealthTronics
11.2017 - 01.2019
Bartender
The Whistle Sports Bar And Grill
06.2017 - 09.2021
Data Entry Clerk
Alverno Clinical Laboratories
07.2016 - 11.2017
Administrative Assistant
Naylor Pipe Company
06.2010 - 01.2016
Associate of General Studies -
Indiana University Northwest
High School Diploma -
De La Salle Institute
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