Melissa Daniel
Joshua
Summary
Accomplished Store Manager and Assistant Store Manager with a proven track record at Atwoods Ranch & Home, enhancing store efficiency and customer satisfaction. Skilled in inventory control and staff supervision, I've significantly improved operational outcomes. Expert in problem-solving and customer service, my leadership has led to noticeable improvements in store performance and team productivity.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Store Manager
Atwoods Ranch & Home
09.2025 - Current
Assistant Store Manager
Atwoods Ranch & Home
04.2024 - 09.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Assistant Store Manager
Atwoods Ranch & Home
01.2023 - 03.2024
Assistant Store Manager
Atwoods Ranch & Home
06.2022 - 01.2023
Receiving Manager
Home Goods
01.2022 - 06.2022
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Prep Worker
Newks
01.2021 - 01.2022
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
- Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
- Maintained strict adherence to food safety guidelines, preventing cross-contamination and potential health risks.
- Expanded culinary knowledge through ongoing training and professional development opportunities within the restaurant industry.
- Prioritized cleanliness throughout daily activities by consistently sanitizing prep surfaces before and after each task.
Assistant Store Manager
Stage Stores Inc.
04.1995 - 08.2020
Education
High School Diploma -
Henderson High School
Henderson, TX05-2000
Skills
- Problem-solving
- Customer service
- Inventory control
- Store organization
- Time management
- Store opening and closing
- Staff supervision
- POS systems operations
- Hiring and training
- Pricing and markdowns
- Mentoring and coaching
Certification
- Forklift Certification
- Firearms Sales Certification
Timeline
Store Manager
Atwoods Ranch & Home
09.2025 - Current
Assistant Store Manager
Atwoods Ranch & Home
04.2024 - 09.2025
Assistant Store Manager
Atwoods Ranch & Home
01.2023 - 03.2024
Assistant Store Manager
Atwoods Ranch & Home
06.2022 - 01.2023
Receiving Manager
Home Goods
01.2022 - 06.2022
Prep Worker
Newks
01.2021 - 01.2022
Assistant Store Manager
Stage Stores Inc.
04.1995 - 08.2020
High School Diploma -
Henderson High School