Melissa Daniels
Chicago,IL
Summary
Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Training Manager (Food)
Little Caesars
Chicago, IL
06.2017 - 09.2020
- Provided coaching and mentorship programs for staff members.
- Analyzed data to evaluate effectiveness of current training program offerings.
- Created post-training evaluation surveys to measure performance improvement.
- Organized and coordinated training sessions for new employees.
- Monitored progress of trainees through feedback from managers and supervisors.
Support Manager
Walmart
Spencer, IA
08.2015 - 06.2017
- Assist sales floor team with in-store projects
- Help other departments throughout the store
- Responsible for ensuring that all sales floor associates are engaging all customers within 10 feet as well as providing friendly and accurate guest service
- Assist in managing and controlling the operations of the store to ensure that company standards and expectations are consistently met
- Ensure that store operations are running smoothly by keeping up with returns, zoning and stocking shelves
Teacher Assistant
Pocahontas area community schools
Pocahontas County, IA
08.2014 - 06.2015
- Supervised students in and in-between classes, during lunch and recess, and on field trips
- Ensured that school and class rules were followed to help teach students proper behavior
- Assisted teachers with record keeping , tracking attendance and grading students' work
- Helped teacher prepare for lessons by getting materials and equipment ready when needed
- Reviewed material with students one-on-one or in small groups to give them a better understanding
General Manager (Food)
Little Caesars Pizza
Chicago, IL
05.2008 - 06.2014
- Recruited, hired, trained and developed employees
- Coordinated upper management's market visits
- Performed a weekly inventory to accurately manage supply budget
- Analyzed monthly P&L to evaluate controllable expenses and overall store performance
- Conducted quarterly employee reviews to assess and address performance opportunities
- Reduced and controlled company expenses by ensuring that all employees used the exact measurements required
- Made sure we had good customer service so the customers would return
Recruiter Trainer (Food)
Little Caesars Pizza
Chicago, IL
11.2022
- Oversee 57 stores to ensure they're running properly and meeting controllable cost
- Referred suitable candidates to relevant departments for additional assessment.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Organized recruitment activities such as career fairs, campus visits.
- Advised hiring managers on interview techniques and selection criteria.
- Communicate with applicants and posting new job positions
- Managed employee referrals program including tracking progress and awarding incentives.
- Collaborated with hiring managers to understand position requirements.
- Advised management on staffing needs and strategies for improving diversity initiatives.
Recruiter/Trainer
Little Caesars Pizza
Chicago, IL
11.2022
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Resolved any issues raised by participants during the training session in a timely manner.
- Documented all training activities including attendance records, feedback forms, surveys.
- Directed the operations and logistics of a multi-million dollar business.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Provided leadership and guidance to subordinate managers and supervisors.
- Managed day-to-day operations of a large staff in multiple departments.
Area Supervisor
Little Caesars Pizza
Chicago, IL
01.2021
- Monitored employee performance, providing feedback and coaching as needed.
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Responded promptly to any emergency situations that may have arisen during business hours.
- Achieved sales growth and profitability in my assigned restaurants by hiring, training, and supervising Restaurant Managers and Co-Managers, and ensuring all restaurants operate according to company standards and procedures.
- Analyzed sales data from various reports to determine areas where improvements could be made.
Education
High school diploma - Early Childhood Education
Northern Illinois University
05.2008
Skills
- Leadership training
- New Employee Training
- Training Methods
- Strategic thinker
- Training Oversight
- Profit & Loss
- Teaching
- Microsoft Windows
- Budgeting (6 years)
- Assessments
- Supervisory skills: Motivating & assessing employees — Proficiency
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Leader, self-starter, and highly adaptable manager seeking to obtain position in your work place
- Organizational Skills
- Planning and time management skills resulting in meeting all deadlines
- Communication skills I'm detailed oriented, work with a high degree of accuracy
- I have strong cognitive skills and great at managing conflict as it may occur
- Dedicated to my work I last long term Willing to learn new things to drive to business in the right direction
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Recruiter Trainer (Food)
Little Caesars Pizza
11.2022
Recruiter/Trainer
Little Caesars Pizza
11.2022
Area Supervisor
Little Caesars Pizza
01.2021
Training Manager (Food)
Little Caesars
06.2017 - 09.2020
Support Manager
Walmart
08.2015 - 06.2017
Teacher Assistant
Pocahontas area community schools
08.2014 - 06.2015
General Manager (Food)
Little Caesars Pizza
05.2008 - 06.2014
High school diploma - Early Childhood Education
Northern Illinois University