MELISSA DAVIS
Leoma,TN
Summary
Personable Telemarketer leverages concise and diplomatic communication to assist customers via telephone, email and live chat. Processes inquiries and maintains detailed records. Proactive problem-solver with [Number] years of experience. Energetic sales professional bringing solid background in successful telephone promotions. Keep calls moving, overcome objections and lock in sales. Manage customer calls, encouraging customers online and talking to break down barriers.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
12
12
years of professional experience
Work History
HISANDHERNEWFeetLLC
Owner
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Telemarketer
Innovative Services
03.2022 - 05.2022
- Leveraged persuasion techniques, product knowledge and pre-written scripts to overcome objections.
- Determined timing and motivation and redirected concerns to manage and nurture prospect relationships.
- Maintained detailed records of interactions to facilitate future follow-up.
Quality Inspector
Teledyne
10.2020 - 10.2021
- Determined grade of products and approved or rejected batches.
- Verified specifications conformance by measuring and testing samples.
- Checked incoming materials for compliance with required specifications.
- Provided timely feedback to manufacturing if non-conforming product was identified.
Unemployment
Unemployment
03.2020 - 10.2020
Certified Nursing Assistant
Oak wood Nursing Home Nhc
03.2019 - 10.2020
- Kept patients clean, dry, and properly cared for under direction of registered nurses.
- Helped patients to complete routine exercises to build mobility.
- Promoted independence while assisting with personal hygiene needs.
Assistant Manager
Security Finance
02.2014 - 02.2018
- Maintained operational performance with skillful execution of opening and closing procedures.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Supported senior managers with day-to-day operational requirements.
- Provided performance and motivational feedback to employees.
Education
Associate in Arts (A.A.) -
University of Phoenix
01.2019
Skills
- Objection management
- Call documentation
- Prospect relationship building
- Automated dialing
- Brand advocacy
- Friendly, positive attitude
- Customer service
- Time management
- Attention to detail
Middle Initial
M
Timeline
Telemarketer
Innovative Services
03.2022 - 05.2022
HISANDHERNEWFeetLLC
Owner
01.2022 - Current
Quality Inspector
Teledyne
10.2020 - 10.2021
Unemployment
Unemployment
03.2020 - 10.2020
Certified Nursing Assistant
Oak wood Nursing Home Nhc
03.2019 - 10.2020
Assistant Manager
Security Finance
02.2014 - 02.2018
Associate in Arts (A.A.) -
University of Phoenix
Similar Profiles
Steven DelinoSteven Delino
Supreme Glass Services at OwnerSupreme Glass Services at Owner
Daniel RubioDaniel Rubio
Residential & Commercial Professional Painter at OwnerResidential & Commercial Professional Painter at Owner
Anas NafeesAnas Nafees
Tour Leader at OWNERTour Leader at OWNER
Ali QamarAli Qamar
Shop Owner at OwnerShop Owner at Owner
Jamie BedingfieldJamie Bedingfield
Mathmatics Teacher at Giles County High SchoolMathmatics Teacher at Giles County High School