Melissa Davis
Dickinson,TX
Summary
Dynamic professional with a strong background in compliance monitoring and customer relationship management, honed at Securitas Security. Proven ability to enhance client retention through effective communication and problem-solving skills. Adaptable team player with multilingual abilities, committed to delivering tailored solutions and ensuring client satisfaction.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
9
9
years of professional experience
Work History
Port Security Officer
Securitas Security
Galveston, TX
12.2025 - Current
- Monitored access points to ensure compliance with security protocols.
- Assisted in emergency response procedures and coordinated with local authorities.
- Reported incidents accurately to senior management for timely resolution.
Licenced Inside Sales Representative
AllState
Texas - Remote
04.2025 - 08.2025
- Managed inbound sales calls, effectively addressing client inquiries and providing tailored insurance solutions.
- Utilized CRM software to track leads, ensuring timely follow-up and maintaining accurate customer data.
- Collaborated with marketing team to identify potential leads through targeted campaigns, enhancing sales outreach efforts.
Insurance Sales Consultant
Afni
Texas - Remote
11.2024 - 04.2025
- Assisted clients in selecting appropriate insurance products based on individual needs.
- Developed strong rapport with customers, enhancing client retention rates.
- Utilized CRM software to track sales activities and manage customer relationships.
Patient Care Technician
UTMB Health
Galveston, TX
07.2020 - 05.2025
- Assisted nursing staff with patient care tasks, including hygiene and mobility support.
- Monitored vital signs and reported changes to healthcare team promptly.
- Documented patient information accurately in electronic health records for effective communication.
Patent Relations Rep/ Senior Patient Care Tech
Memorial Hermann Hospital
Houston, TX
11.2016 - 05.2025
- Assisted clients in selecting appropriate insurance products based on individual needs.
- Developed strong rapport with customers, enhancing client retention rates.
- Utilized CRM software to track sales activities and manage customer relationships.
Education
GED -
College of The Mainland
Texas City, TXCertified Nurse Aide
Texas Health And Human Services
TexasCPR BLS Certification
American Heart Association
Texas City, TXPersonal Lines- P&C Insurance License
Texas Department of Insurance
Texas City, TXSkills
- Appointment scheduling
- Communication skills
- Multilingual abilities
- Problem-solving
- Adaptable and flexible
- Computer skills
- Teamwork and collaboration
- Vital signs monitoring
- ADL support
- Professional bedside manner
- HIPAA compliance
- Direct patient care
- Medical terminology
- Patient relationship building
Timeline
Port Security Officer
Securitas Security
12.2025 - Current
Licenced Inside Sales Representative
AllState
04.2025 - 08.2025
Insurance Sales Consultant
Afni
11.2024 - 04.2025
Patient Care Technician
UTMB Health
07.2020 - 05.2025
Patent Relations Rep/ Senior Patient Care Tech
Memorial Hermann Hospital
11.2016 - 05.2025
GED -
College of The Mainland
Certified Nurse Aide
Texas Health And Human Services
CPR BLS Certification
American Heart Association
Personal Lines- P&C Insurance License
Texas Department of Insurance