Melissa Dearing
Freeport,FL
Summary
Experienced cleaner with over 10 years of expertise in providing exceptional service to luxury short-term rentals and commercial properties. Meticulous attention to detail and commitment to maintaining a pristine environment. Skilled in utilizing industry-leading cleaning techniques and equipment for the highest level of cleanliness and sanitation. Reliable and dedicated professional consistently exceeding expectations and delivering outstanding results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cleaner/Janitor
self-employed
Panama City Beach
01.2004 - Current
- Providing contract cleaning and maintenance services
- Commercial, residential & construction clean up
- Organized self starter with a keen eye for details.
Lead Housekeeper
Seavey's IdidaRide Sled Dog Tours
Seward, AK
05.2022 - 10.2022
- In charge of keeping cabins and public spaces clean and orderly
- Managed inventory of cleaning supplies and equipment, optimizing stock levels to minimize waste and reduce costs
- Collaborated with other departments to coordinate guest requests and ensure timely completion of tasks
- Resolved customer complaints promptly and effectively, maintaining a high level of guest satisfaction
- Created work schedules for housekeeping staff, balancing workload distribution based on occupancy levels
- Assisted in deep cleaning projects during low occupancy periods to maintain the overall cleanliness of the hotel.
Logistics Specialist
Target
Pinellas Park, FL
10.2017 - 03.2018
- Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms.
Assistant Manager
Cypress Cattle & Produce Company
Freeport, FL
12.2011 - 06.2015
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency.
Asst. Manager / Nail Technician
Aquarius Spa
Santa Rosa Beach, FL
08.2007 - 08.2011
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.
Office Manager
Pandora's Restaurant
Santa Rosa Beach, FL
10.2003 - 10.2006
- Managed accounts payable and receivable processes, ensuring accurate and timely recording of financial transactions
- Performed monthly bank reconciliations to verify the accuracy of financial data
- Prepared and analyzed financial statements, including balance sheets, income statements, and cash flow statements
- Maintained general ledger entries for all company transactions in accordance with accounting principles
- Collaborated with external auditors during year-end audits to provide necessary documentation and support
- Ensured compliance with local tax regulations by accurately calculating sales tax liabilities and submitting timely payments
- Managed payroll processing for employees, including accurate calculation of wages, deductions, and taxes withheld.
Education
Some College - Psychology
Pensacola State College
FL, FL12.1992
Skills
- Cleaning Experience
- Commercial Cleaning
- Laundry
- Nail Care
- Planograms
- General Ledger Accounting
- Bank Reconciliation
- QuickBooks
- Payroll
- General Ledger Reconciliation
- Account Reconciliation
- Journal Entries
- Accounts Payable
- Accounts Receivable
- Customer service
- Guest relations
- Office management
- Sales
- Accounting
- Housekeeping
- Cash handling
- Bookkeeping
- General ledger accounting
- Bank reconciliation
- Custodial experience
- Hospitality
- Janitorial experience
- Communication skills
Certification
Driver's License
Assessments
- General manager (hospitality), Proficient, 05/01/21, Solving group scheduling problems and reading and interpreting P&L statements
- Work style: Reliability, Proficient, 06/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Basic maintenance and repair, Proficient, 06/01/23, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Timeline
Lead Housekeeper
Seavey's IdidaRide Sled Dog Tours
05.2022 - 10.2022
Logistics Specialist
Target
10.2017 - 03.2018
Assistant Manager
Cypress Cattle & Produce Company
12.2011 - 06.2015
Asst. Manager / Nail Technician
Aquarius Spa
08.2007 - 08.2011
Cleaner/Janitor
self-employed
01.2004 - Current
Office Manager
Pandora's Restaurant
10.2003 - 10.2006
Some College - Psychology
Pensacola State College