Melissa Deel
Chester,VA
Summary
To seek and maintain full-time position in Medical Records Coding that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient in International Classification of Diseases, Tenth Revision, Clinical Modifications (ICD-10-CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS).
Overview
20
20
years of professional experience
1
1
Certification
Work History
Housekeeper
Johnston-Willis Hospital
09.2003 - 04.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Retail Sales Associate
Seven Eleven
05.2002 - 06.2003
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Medical Records Coder, Career Studies Certificate
J Sargeant Reynolds Community College
Richmond, VA05.2024
High School Diploma -
Monacan High School
Richmond, VA06.1999
Skills
- Excellent oral and written communication
- Data Entry
- Anatomy
- Medical Terminology
- Disease Pathology
- Fundamentals of Health Information Systems
Certification
- Certified Professional Coder, AAPC (Member #02093677) - June 2024-June 2026
Timeline
Housekeeper
Johnston-Willis Hospital
09.2003 - 04.2022
Retail Sales Associate
Seven Eleven
05.2002 - 06.2003
Medical Records Coder, Career Studies Certificate
J Sargeant Reynolds Community College
High School Diploma -
Monacan High School
- Certified Professional Coder, AAPC (Member #02093677) - June 2024-June 2026
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