Melissa Deitrick
Bel Air,MD
Summary
Efficient and energetic leader with a positive attitude and a strong work ethic. Excellent communicator with strong organizational skills. Avid learner excited to apply acquired knowledge while advancing skill set for the benefit of assisting with the growth and success of Kohl's
Overview
3
3
years of professional experience
1
1
Certification
Work History
Material Handler/ Problem Solver
Kohl's Warehouse
Edgewood, MD
10.2021 - Current
- Extremely reliable and safety conscious with solid experience in warehouse operations to include picking, packing and replenishment
- Readily supports and promotes a team-oriented environment to enhance productivity, reduce costs and build morale
- Exceptional Problem Solver with experience achieving results through others
- Ability to work in a fast-paced environment and accomplish multiple tasks within established timeframes while meeting performance goals
- Demonstrates and ensures Standard Operational Procedures are being followed
- Organizational and computer skills
- Efficient and highly accurate with strong communication skills
- Builds trusting working relationships with colleagues.
Guest Services Manager/ Night Audit
Hilton Garden Inn Hotel
Bel Air, MD
04.2021 - Current
- Leads a diverse team of staff members to ensure a productive and harmonious work environment
- Interview, coach, support, schedule and develop team members
- Supports General Manager and covers hotel weekend operations
- Cooperates with Sales, Food and Beveridge and Housekeeping departments to ensure guest satisfaction and highest profits
- Provides exceptional customer service by actively listening to concerns and finding effective solutions.
Education
Micro-Certificate in Foundational Operations & Supply Chain Management -
Johnson And Wales University
09-2024
Associate of Arts - Business Communications
Harford Community College
Bel Air, MD06.2013
Skills
- Hospitality
- Auditing
- Communication Skills
- Sales
- Marketing
- Financial report interpretation
- Guest services
- Leadership
- Time management
- Clean Background Check
- Warehouse Safety
- Teamwork and Collaboration
- Cycle Counts
Certification
- Hospitality Management, 02/01/24, Present
- Driver's License, 08/01/91, 08/01/28
Timeline
Material Handler/ Problem Solver
Kohl's Warehouse
10.2021 - Current
Guest Services Manager/ Night Audit
Hilton Garden Inn Hotel
04.2021 - Current
Micro-Certificate in Foundational Operations & Supply Chain Management -
Johnson And Wales University
Associate of Arts - Business Communications
Harford Community College
- Hospitality Management, 02/01/24, Present
- Driver's License, 08/01/91, 08/01/28
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