Melissa Demiter

Company change from Mission Support Alliance, LLC (MSA) to Hanford Mission Integration Solutions (HMIS) was due to a switch in Prime Contractors in response to the award of a new Department of Energy Prime Contract for the Hanford Mission Essentials Support Contract scope.

While performing in a 100% remote work environment:

• Analyzed business needs while soliciting customer feedback for process improvements.
• Leveraged marketplace trends to create solutions and refine business strategies.
• Assisted company executives during decision-making process by compiling daily reports to suggest corrective action.
• Hired and directed teams to achieve daily and long-term operations and business goals.
• Established performance goals for each department and provided feedback on methods for reaching those milestones.
• Optimized purchasing processes by developing analytics tool to address client-specific metrics.
• Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
• Oversee and manage centralized purchasing department comprised of over 50 staff to include procurement specialists, cost/price analysts, compliance and training support and other oversight functions
• Responsible for $135M in annual procurement spend
• Sets goals and identifies metrics to measure performance of purchasing processes. Metrics include, but are not limited to: driving improved procurement cycle times, increase cost savings, increase customer satisfaction, increase employee engagement and satisfaction, and increased compliance
• Created and implemented document management system for project contracts, subcontracts and bids.
• Implementing new ERP system for procurement management. Responsible for developing new procedures to support implementation.
• Establish and communicate business objectives to internal and external stakeholders.
• Establish high-level contract policies and processes to ensure achievement of expectations.
• Drive implementation of strategic procurement opportunities with most significant impact to HMIS resulting in cost savings and streamlined procurement activities and cycle times.
• Provide training and mentoring opportunities in procurement and management.
• Develop and set procurement policies, procedure, and implementing tools and systems
• Represent HMIS procurement organization with professionalism at all levels, building trust and added value with Project customers, DOE counterparts, Suppliers and outside groups.
• Collaborate with stakeholders to ascertain procurement requirements and develop and write procurement plan(s) and strategies that facilitates effective and efficient purchase of materials and services needed.
• Review and approve, as applicable, master agreements, purchase orders, subcontracts, purchasing cards orders, real estate lease contracts, emergency procurement requests, sole source justifications, and make or buy analyses.
• Establish necessary interfaces with stakeholder and various functional area subject matter experts to ensure timely and cost-effective procurement effort.
• Drive improvements, enhancements or other potential modifications to field project procurement program that would increase requisition efficiencies or improve procurement response times.
• Oversee expediting of material, equipment, and services throughout all procurement processes (i.e. identifying, planning, soliciting (RFP/RFQs), evaluation, award, oversight/performance, and closeout).
• Development and execution of effective procurement plans and strategies for timely acquisition of equipment, materials, and services.
• Compliance with DOE approved purchasing system description
• Development of positive relationships with projects, client and supplier community.
• Provide leadership, direction and vision for Procurement Department.
• Authority over budgets for Procurement group.

Responsibilities were the same as shown under HMIS Director, Procurement position. Company change only due to new prime contractor. In addition to the responsibilities in the HMIS Director, Procurement position some additional key responsibilities:

• Created internal control of day-to-day transactions to ensure procedural and regulation compliance.
• Assisted established management staff with operational oversight, business development and process improvement strategies.
• Forecasted business needs and scheduled employees to meet expected demands.
• Trained and managed purchasing team and apply best practices.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Delegated assignments based on plans, project needs and knowledge of individual team members.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
• Collaborated with senior management and fellow directors to organize operations and achieve demanding schedule targets.
• Developed impactful and strategic partnerships with clients to drive business development.
• Developed processes and procedures for procurement department
• Established performance goals for each department and provided feedback on methods for reaching those milestones.
• Devised new approaches to boost customer satisfaction while enhancing employment engagement.
• Leveraged marketplace trends to create solutions and refine business strategies.
• Directed staff and managed annual capital budget.
• Collaborated in professional team to solve workflow issues.
• Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.

• Oversee team of 10-12 Procurement Specialists.
• Manage overall direction, coordination, placement, and administration of procurement actions.
• Responsible for subcontracts totally approx. $100M annually
• Responsible for overall leadership assuring compliance to all company and government contracting policies and regulations for team.
• Develop and implement strategies and objectives to obtain quality services at the best value to WRPS and the government.
• Set guidelines for establishing timely, compliant, and cost-effective procurement processes.
• Identify areas for improvement to continually drive performance and business results.
• Conduct meetings to assess risk, review future strategies, and identify potential improvement opportunities.
• Develop Procurement Specialists to ensure they are well versed in procurement implementation and contracting strategies.
• Effectively communicate with procurement and project team members to help ensure successful project execution, assess risk, review future strategies, and identify potential improvement opportunities.
• Effectively utilize demonstrated procurement experience to enable excellent business decisions/actions and developing a collaborative environment with customers and stakeholders.
• Establish necessary interfaces with integrated contracting team (engineering, technical, safety and quality personnel) to ensure timely and cost-effective procurement effort.
• Coordinate resources and initiate cross-functional team meetings to address procurement needs and resolve open issues.
• Set procedures and guidelines for establishing timely, compliant, and cost-effective procurement processes. Identify areas for improvement to continually drive performance and business results.
• Ensure procurement activities are streamlined to promote procurement are placed within cycle times established in the HMIS balance scorecard objectives. Responsible for ensuring team is meeting balance scorecard objectives and other procurement and WRPS initiatives.
• Manage overall direction, coordination, placement, administration and closeout of procurement actions.
• Set procedures and guidelines for establishing timely, compliant, and cost effective procurement processes. Identify areas for improvement to continually drive performance and business results.
• Oversee development and provide input of overall subcontracting strategy and framework including requirements for meeting company delivery requirements and socioeconomic small business goals.
• Responsible for ensuing compliance to all company procedures, FAR/DEAR, prime contract requirements which includes small business and Balanced Scorecard objectives.
• Responsible for ensuring Procurement Specialist maintain compliance with acquisition processes while supporting subcontract management processes and end-user needs.
• Develop staff to ensure Procurement Specialist are well versed in procurement implementation and contracting strategies.
• Effectively communicate with Procurement and Project team members to help ensure successful project execution, assess risk, review future strategies, and identify potential improvement opportunities.
• Represent WRPS procurement organization with professionalism at all levels, building trust and adding value with Project customers, DOE counterparts, Suppliers/Subcontractors and outside groups.
• Effectively utilize demonstrated procurement experience to enable excellent business decisions/actions, and developing collaborative environment with customers and stakeholders.
• Interpretive authority related to applicable regulations
• Establish necessary interfaces with integrated contracting team (engineering, technical, safety and quality personnel) to ensure a timely and cost effective procurement effort.
• Coordinate resources and initiate cross-functional team meetings to address procurement needs and resolve open issues.
• Oversee all material, equipment, and services throughout all procurement processes (i.e. identifying, planning, soliciting, award, performance, documentation, receipt, and issuance).
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Compiled data highlighting key metrics to report information, determine trends and identify methods for improving procurement results.
• Raised performance in areas of procurement processes, management and operations by identifying and targeting areas in need of improvement.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

• Prepared contract briefs and revisions to summarize contractual requirements and contract line item budgets.
• Work with projects to provide contract interpretation and identification of contract changes
• Negotiations with customer in obtaining contract acceptance
• Develop Notification of Change, Changed Conditions, and/or Constructive Change documentation
• Review all prime contract modifications for acceptability for assigned projects and advise senior management of actual or potential impacts
• Identify and track contract deliverables to assist projects to assure on-time completion
• Help develop performance incentives (PIs) and development of PI completion packages for submittal to DOE
• Participate in project related meetings, work closely with assigned project personnel to ensure awareness of all project activities that may affect prime contract, identify opportunities for revenue enhancement, schedule relief, and claim avoidance, recommend appropriate actions to protect company’s interest and/or improve project performance, ensure compliance with prime contract terms and conditions
• Manages and coordinate contract status reports and provides to senior management and customer
• Reviewed contracts by verifying accuracy and resolving discrepancies.
• Created regular status reports regarding project progress.
• Developed and executed administrative processes to advance project's procedures, goals and objectives.
• Coordinated changes to agreement which might occur during contract lifetime.
• Coordinated and attended meetings as company's main contact to review contractual obligations.
• Double-checked plans and specifications of contract work for company compliance.
• Prepared compliance reports and disseminated to upper management.
• Researched laws and regulations potentially impacting company policies and procedures.
• Oversaw full contract administration processes for over $100M in yearly service and material purchases.
• Oversaw invoicing to government entities to meet FAR regulations.
• Assessed risks inherent in contract changes and potential impacts, informing senior leadership in detail of concerns to avoid liabilities.
• Reduced supply chain expenses by more than 4% by sourcing new vendors and negotiating key subcontracts.
• Created policies and procedures meeting regulatory guidelines and compliance standards.

• Developed monthly and daily production output plans to deliver on customer service and financial metrics.
• Coached team members in techniques necessary to complete job tasks.
• Took on additional job duties during unexpected backlog, resulting in meeting project target date.
• Instructed junior team members on protocols and procedures of each station to maximize contributions.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Participated in cross-functional team-building activities.
• Mentored newly hired employees on procurement processes and developed training manuals and tools to use for reference.
• Directed and supervised team of [Number] engaged in [Type] and [Type] development.
• Continuously checked work products for quality assurance according to strict guidelines.
• Prepared detailed reports on updates to procurement progress, company risks related to procurements, and identified issues and issue resolution to completion.